Senior Content Ops Manager - Content Excellence (Hybrid)

Kelly Services; South San Francisco (CA); Hybrid; USD 96,000 - 124,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Transit spending account

Holiday pay plans

Paid sick leave

Job summary

Kelly Services is seeking a Senior Content Operations Manager, Content Excellence, to cover a maternity leave gap in the Chief Marketing Office. The role focuses on scaling modern content capabilities, optimizing processes, and driving cross-functional collaboration to deliver value across marketing teams.

This is a hybrid position in South San Francisco CA, with 3 days on-site and a 6-month contract, ASAP start, possible extension or conversion.

Qualifications

• Bachelor’s degree required.
• 5–7+ years in content operations, marketing operations, or creative project management.
• Experience managing content workflows and digital asset management at scale.

Responsibilities

• Learning & Enablement: develop and implement structured training for cross-functional teams on new content capabilities and processes.
• Content Operations Oversight: lead end-to-end governance of content operations and align with stakeholders.
• Process Enhancement: identify bottlenecks, design scalable processes, accelerate speed-to-market.
• Cross-Functional Leadership: facilitate meetings and drive consensus across creative, regulatory, and executive teams.
• Change Management: deliver targeted communications and documentation to adopt new technologies and best practices, including AI tools.
• Continuous Improvement: measure operational metrics and optimize workflows.

Skills

Content operations

Marketing operations

Creative project management

Education

Bachelor's degree

Tools

Veeva Vault

Adobe Experience Manager

Job description

Kelly Services is seeking a Senior Content Operations Manager, Content Excellence, to cover a maternity leave gap in the Chief Marketing Office. The role focuses on scaling modern content capabilities, optimizing processes, and driving cross-functional collaboration to deliver value across marketing teams.

This is a hybrid position in South San Francisco CA, with 3 days on-site and a 6-month contract, ASAP start, possible extension or conversion.