Senior Content Operations Lead (Hybrid, Global CMS)

Wpp Production; California (MO); Hybrid; USD 129,000 - 143,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

WPP Production, a hybrid-working global content production company, is seeking a Senior Content Manager to lead a content management team and oversee publishing for client experiences and campaigns. You will partner with internal and external teams to plan page structures, maintain CMS workflows, and drive process improvements across multiple projects.

The role emphasizes ownership, strong communication, and the ability to manage complex launches in a fast-paced environment, with a focus on

Qualifications

• 5+ years experience on web production teams.
• 2+ years team and people management experience.
• Experience with localization and global content using a CMS.
• Deep knowledge of content management processes.
• Excellent communication and collaboration in unpredictable environments.
• Flexible with launch schedules and ownership mindset.
• Self-starter with high ownership.
• Detail-oriented and organized.

Responsibilities

• Own day-to-day content management operations in support of product launches and marketing initiatives.
• Ensure quality of deliverables to clients.
• Collaborate cross-functionally with internal and external teams.
• Lead multiple projects with the team.
• Manage a team of Content Managers and contributors across projects.
• Balance multiple projects in a fast-paced environment.
• Improve documentation and training within CMS and tools.
• Troubleshoot CMS issues as first line of defense.
• Contribute to evolution of internal platforms and processes.

Skills

Team leadership

Content management

Localization experience

CMS knowledge

HTML knowledge

Troubleshooting CMS issues

Process improvement

Resource planning

Ambiguity management

Communication skills

Multitasking

Tools

Git client (Tower, SourceTree)

CMS tools

Job description

WPP Production, a hybrid-working global content production company, is seeking a Senior Content Manager to lead a content management team and oversee publishing for client experiences and campaigns. You will partner with internal and external teams to plan page structures, maintain CMS workflows, and drive process improvements across multiple projects.

The role emphasizes ownership, strong communication, and the ability to manage complex launches in a fast-paced environment, with a focus on