Senior Content Capabilities Lead — Hybrid, Adoption & Value

MSD Malaysia; North Wales (Montgomery County); Hybrid; USD 142,000 - 224,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) plan

Paid holidays & vacation

Hybrid work arrangement

Job summary

Merck & Co., Inc. seeks an Associate Director, Content Capabilities Lead to drive adoption, governance, and business value of content capabilities across the organization.

You will align with operations, technology, and transformation teams to shape roadmaps and deliver scalable, integrated solutions. In this role you will lead readiness activities, engage senior leaders, and champion continuous improvement while balancing current needs with future-state requirements.

Qualifications

• Bachelor's degree in Marketing, Business, Information Systems, Digital, or related field.
• 8+ years in digital, marketing, content operations, governance, or related areas with large-scale initiatives.

Responsibilities

• Evaluate opportunities and inform capability investments and priorities.
• Partner with technology teams to translate requirements into scalable solutions.
• Champion a vision for an integrated content ecosystem and future-state operating model.
• Prioritize requirements, backlog, dependencies, and future enhancements with stakeholders.
• Lead change management, training, communications, and adoption for internal teams and partners.
• Build relationships with capability leads and monitor governance and implementation plans.
• Track feedback and outcomes to drive continuous improvement and roadmap alignment.
• Identify opportunities for standardization, transparency, and faster time-to-market.

Skills

Adaptability

Marketing technology

Agile methodology

Content operations

Stakeholder engagement

Change management

Education

Bachelor's degree in Marketing

Tools

CMS platforms

Job description

Merck & Co., Inc. seeks an Associate Director, Content Capabilities Lead to drive adoption, governance, and business value of content capabilities across the organization.

You will align with operations, technology, and transformation teams to shape roadmaps and deliver scalable, integrated solutions. In this role you will lead readiness activities, engage senior leaders, and champion continuous improvement while balancing current needs with future-state requirements.