Senior Consumer Loan Specialist — Uncapped Bonus

Republic Finance; Gainesville (GA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

PTO (15 days) and personal day

401(k) with company match

Life Insurance

Long Term Disability

Employee Assistance Program

LinkedIn Learning access

St Jude charitable drive support

Monthly incentive bonus pay

Internal promotions

Job summary

Republic Finance in Georgia is hiring a Sr. Consumer Loan Specialist to originate consumer loans, explain the process, and build trusted relationships with customers. You will assist the Branch Manager with daily tasks and help manage a growing loan portfolio.

The role emphasizes meeting loan goals, delivering excellent service, and upholding compliance while contributing to community-focused initiatives and team success.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in a goal oriented, incentive based sales role.
• 1+ years of experience in the consumer finance industry preferred.
• Professional demeanor, positive attitude, strong communication and customer relations skills.
• Ability to work well independently, as well as a dedicated team member.
• Ability to work in a fast-paced environment and successfully navigate priorities.
• Proficiency with Windows and Microsoft Office Suite.
• Valid driver's license, reliable transportation, and auto insurance.
• Willingness to comply with our company policy regarding employment credit check, background checks and drug screening.
• Ability to meet the eligibility requirements for insurance licensing.

Responsibilities

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
• Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
• Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Closes loans, assembles loan folders, and breaks down files.
• Consistently meets or exceeds loan goals.
• Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
• Applies analytical skills to quickly and efficiently resolve any customer issues.
• Effectively builds trust with customers and internal staff by embodying company values and policies.
• Processes insurance claims, follow-ups and payments daily and maintains insurance log.
• Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
• Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
• Answers incoming phone calls; checks branch’s voicemail.
• Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Skills

Sales experience

Customer service

Communication skills

Independent work

Team collaboration

Fast-paced adaptability

Education

High School Diploma or equivalent

2 years goal‑oriented sales experience

1+ years consumer finance experience preferred

Tools

Windows

Microsoft Office

Job description

Republic Finance in Georgia is hiring a Sr. Consumer Loan Specialist to originate consumer loans, explain the process, and build trusted relationships with customers. You will assist the Branch Manager with daily tasks and help manage a growing loan portfolio.

The role emphasizes meeting loan goals, delivering excellent service, and upholding compliance while contributing to community-focused initiatives and team success.