Senior Consulting Engineer - Remote Global Support

ClickHouse, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible work environment

Healthcare

Equity in the company

Time off

USD$500 Home office setup

Global Gatherings

Job summary

ClickHouse, Inc. is expanding its Support Services team and seeks a Senior Consulting Engineer to provide consultative support to enterprise customers.

The role blends hands-on engineering, development assistance, and high-tier support across consultative engineering and engineering. You will collaborate with Product Management, Engineering, and Sales, work with strategic customers, contribute to roadmaps, and create documentation.

Qualifications

• 5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles.
• 5+ years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed DBMS.

Responsibilities

• Project Engineering & Consulting (50%): Design, architecture, integration, implementation, documentation, benchmarking, sizing, migration, and tooling on customer projects.
• Consultative Support (50%): Provide case-initiated consultative support for strategic users, onboarding, production launches, and POCs.
• Provide architectural, technical, and migration assistance, including hands-on tasks.
• Support team member for L1–L3 cases and communications when not on projects.
• Collaborate with Product Management, Engineering, and Sales to influence product roadmap and account plans.
• Develop content: Public/Internal Documentation, Knowledge Base, Learning, Reference Architecture, blogs, benchmarks.
• Assist with hiring and mentoring new team members.
• Be available for scheduling and on-call needs, including up to 35% onsite travel.

Skills

Communication

Customer-facing

Teamwork

Curiosity/learning

Problem solving

Public speaking

Tools

Kubernetes

Linux/Unix

AWS

Kafka

Job description

ClickHouse, Inc. is expanding its Support Services team and seeks a Senior Consulting Engineer to provide consultative support to enterprise customers.

The role blends hands-on engineering, development assistance, and high-tier support across consultative engineering and engineering. You will collaborate with Product Management, Engineering, and Sales, work with strategic customers, contribute to roadmaps, and create documentation.