Senior Construction Defect Claims Leader

AXA XL; Chicago (IL); On-site; USD 117,000 - 184,000; Full time

Benefits offered by this job

Flexible working arrangements

Enhanced family-friendly leave

Diversity and inclusion programs

Employee Resource Groups

Job summary

AXA XL is seeking a Senior Claims Specialist – Construction Defect to manage complex construction defect claims across multiple jurisdictions, overseeing investigations, coverage analysis and disposition strategy. You will lead with counsel, monitor reserves, and mentor junior staff while maintaining client service excellence.

The role reports to the Construction Defect Claims Manager and requires deep technical claims knowledge, strong communication, and the ability to work with virtual teams

Qualifications

• Significant progress toward an insurance qualification preferred.
• Experience handling Construction Defect or related casualty claims.
• Strong technical claims knowledge including investigation, coverage analysis, reserving, litigation management.
• Detail-oriented with strong organizational skills.

Responsibilities

• Managing a portfolio of complex Construction Defect claims across multiple jurisdictions, investigating the pertinent facts, analyzing the applicability of coverage to the facts, and setting the case resolution strategy for each claim.
• Partnering with internal and external counsel to set and pursue effective, cost-efficient litigation strategies for litigated claims.
• Consulting with Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome.
• Conducting loss investigations on assigned claims and identifying potential recovery and risk transfer opportunities within agreed timelines and budget parameters.
• Maintaining an accurate written record of all relevant claim activity in accordance with our Global Claim Handling Principles, including the establishment and maintenance of appropriate reserves.
• Maintaining ownership of all assigned claims from inception to resolution, ensuring timely and accurate settlement or closure.
• Identifying, monitoring and reporting on emerging industry, liability and coverage trends, leading to data-driven success.
• Coordinating and managing communication with internal and external stakeholders to ensure the highest level of customer service.
• Providing regular updates to the Claims Manager, including reports and statistical reporting as required.

Skills

Construction Defect claims

Litigation management

Coverage analysis

Investigation skills

Communication skills

Job description

AXA XL is seeking a Senior Claims Specialist – Construction Defect to manage complex construction defect claims across multiple jurisdictions, overseeing investigations, coverage analysis and disposition strategy. You will lead with counsel, monitor reserves, and mentor junior staff while maintaining client service excellence.

The role reports to the Construction Defect Claims Manager and requires deep technical claims knowledge, strong communication, and the ability to work with virtual teams