Senior Construction Defect Claims Lead – Flexible

AXA XL; Dallas (TX); On-site; USD 117,000 - 184,000; Full time

Job summary

AXA XL is seeking a Senior Claims Specialist – Construction Defect in the United States. This role handles complex, high-exposure Construction Defect claims across multiple jurisdictions, involving investigation, coverage analysis, reserving and disposition strategies.

You will oversee claim strategies, coordinate with internal and external counsel, and guide junior staff while maintaining reserves and timely settlements.

Qualifications

• Experience handling Construction Defect or related casualty claims.
• Strong technical claims knowledge, including investigation, coverage analysis, reserving, litigation management, and settlement strategy.
• Detail-oriented with strong organizational skills.
• Excellent communication skills, including verbal and written communication, presentation, and negotiation skills.

Responsibilities

• Managing a portfolio of complex Construction Defect claims across multiple jurisdictions, investigating the pertinent facts, analyzing the applicability of coverage to the facts, and setting the case resolution strategy for each claim.
• Partnering with internal and external counsel to set and pursue effective, cost-efficient litigation strategies for litigated claims.
• Consulting with Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome.
• Conducting loss investigations on assigned claims and identifying potential recovery and risk transfer opportunities within agreed timelines and budget parameters.
• Maintaining an accurate written record of all relevant claim activity in accordance with our Global Claim Handling Principles, including the establishment and maintenance of appropriate reserves.
• Maintaining ownership of all assigned claims from inception to resolution, ensuring timely and accurate settlement or closure.
• Identifying, monitoring and reporting on emerging industry, liability and coverage trends, leading to data-driven success.
• Coordinating and managing communication with internal and external stakeholders to ensure the highest level of customer service.
• Providing regular updates to the Claims Manager, including reports and statistical reporting as required.
• Maintaining market awareness and working with the Claims Manager to support ongoing personal and professional development.
• Assisting in training and mentoring junior claims staff, sharing industry knowledge and best practices.

Skills

Construction Defect claims

Litigation management

Coverage analysis

Communication skills

Job description

AXA XL is seeking a Senior Claims Specialist – Construction Defect in the United States. This role handles complex, high-exposure Construction Defect claims across multiple jurisdictions, involving investigation, coverage analysis, reserving and disposition strategies.

You will oversee claim strategies, coordinate with internal and external counsel, and guide junior staff while maintaining reserves and timely settlements.