Senior Construction Defect Claims Strategist

AXA XL; Exton (PA); On-site; USD 117,000 - 184,000; Full time

Job summary

AXA XL’s Construction Defect team seeks a Senior Claims Specialist to manage complex, high-exposure Construction Defect claims across multiple jurisdictions. You'll lead investigations, coordinate with counsel, and shape settlements while maintaining reserves and reporting.

Strong technical knowledge and communication skills are essential, as is the ability to work with virtual teams and diverse stakeholders.

Qualifications

• Experience handling Construction Defect or related casualty claims.
• Strong technical claims knowledge including investigation, coverage analysis, reserving, litigation management, and settlement strategy.
• Excellent communication skills, including verbal and written communication, presentation, and negotiation skills.

Responsibilities

• Managing a portfolio of complex Construction Defect claims across multiple jurisdictions, investigating the pertinent facts, analyzing the applicability of coverage to the facts, and setting the case resolution strategy for each claim.
• Partnering with internal and external counsel to set and pursue effective, cost-efficient litigation strategies for litigated claims.
• Consulting with Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome.
• Conducting loss investigations on assigned claims and identifying potential recovery and risk transfer opportunities within agreed timelines and budget parameters.
• Maintaining an accurate written record of all relevant claim activity in accordance with our Global Claim Handling Principles, including the establishment and maintenance of appropriate reserves.
• Maintaining ownership of all assigned claims from inception to resolution, ensuring timely and accurate settlement or closure.
• Identifying, monitoring and reporting on emerging industry, liability and coverage trends, leading to data-driven success.
• Coordinating and managing communication with internal and external stakeholders (e.g., Underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
• Providing regular updates to the Claims Manager, including reports and statistical reporting as required.
• Maintaining market awareness and working with the Claims Manager to support ongoing personal and professional development.
• Assisting in training and mentoring junior claims staff, sharing industry knowledge and best practices.

Skills

Construction Defect experience

Technical claims knowledge

Communication skills

Stakeholder collaboration

Virtual team work

Job description

AXA XL’s Construction Defect team seeks a Senior Claims Specialist to manage complex, high-exposure Construction Defect claims across multiple jurisdictions. You'll lead investigations, coordinate with counsel, and shape settlements while maintaining reserves and reporting.

Strong technical knowledge and communication skills are essential, as is the ability to work with virtual teams and diverse stakeholders.