Senior Construction Defect Claims Leader

AXA XL; New York (NY); On-site; USD 117,000 - 184,000; Full time

Job summary

AXA XL, a leading P&C and specialty risk division, is seeking a Senior Claims Specialist – Construction Defect to manage complex Construction Defect claims across multiple jurisdictions. You will oversee investigation, coverage evaluation and settlement strategies to protect AXA XL’s exposures while delivering quality customer service.

You will work with internal and external counsel, monitor reserves, and drive disposition strategies, leveraging extensive claims experience and professional

Qualifications

• Significant progress toward an insurance or industry-related qualification is preferred.
• Experience handling Construction Defect or related casualty claims.
• Strong technical claims knowledge, including investigation, coverage analysis, reserving, litigation management, and settlement strategy.
• Detail-oriented with strong organizational skills.
• Highest standards of personal and professional conduct.
• Excellent communication skills, including verbal and written, negotiation.
• Ability to communicate and negotiate effectively with internal and external stakeholders.
• Collaborative approach with insureds, brokers, claim handlers, underwriters, and legal counsel.
• Comfort working with virtual teams.
• Strong ethical judgment and integrity.
• Proactive with ability to manage multiple workstreams.

Responsibilities

• Managing a portfolio of complex Construction Defect claims across multiple jurisdictions, investigating the pertinent facts, analyzing coverage applicability, and setting case resolution strategy.
• Partnering with internal and external counsel to set and pursue effective, cost-efficient litigation strategies for litigated claims.
• Consulting with Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome.
• Conducting loss investigations on assigned claims and identifying potential recovery and risk transfer opportunities within timelines and budget parameters.
• Maintaining an accurate written record of all relevant claim activity and establishment of reserves.
• Maintaining ownership of all assigned claims from inception to resolution, ensuring timely and accurate settlement or closure.
• Identifying, monitoring and reporting on emerging industry, liability and coverage trends.
• Coordinating and managing communication with stakeholders to ensure the highest level of customer service.
• Providing regular updates to the Claims Manager, including reports and statistics.
• Supporting development of junior staff through mentoring and training.

Skills

Insurance qualification

Construction Defect claims

Technical claims knowledge

Attention to detail

Professional conduct

Communication skills

Job description

AXA XL, a leading P&C and specialty risk division, is seeking a Senior Claims Specialist – Construction Defect to manage complex Construction Defect claims across multiple jurisdictions. You will oversee investigation, coverage evaluation and settlement strategies to protect AXA XL’s exposures while delivering quality customer service.

You will work with internal and external counsel, monitor reserves, and drive disposition strategies, leveraging extensive claims experience and professional