Senior Construction Client Success Consultant

Holmes Murphy; Minneapolis (MN); On-site; USD 90,000 - 148,000; Full time

Benefits offered by this job

Paid Parental Leave

Tuition Reimbursement

401k Profit Sharing

Generous time off

Volunteer time off

Job summary

Holmes Murphy in Minneapolis, MN seeks a Sr. Client Service Consultant focused on construction to lead complex client accounts with exceptional service. You will review renewals, negotiate with underwriters, and assess client needs while coordinating with claims and sales teams.

The role requires 5+ years in customer service, underwriting or risk management in insurance, and an active Property Casualty license or ability to obtain within three months.

Qualifications

• Customer service experience in insurance or risk management.
• Underwriting knowledge and ability to evaluate client needs.
• Active license or ability to obtain a Property Casualty license within 3 months.

Responsibilities

• Lead accounts and provide exceptional service for large or complex clients.
• Review renewals, negotiate with underwriters, and assess client needs.
• Support claims processes and coordinate with sales to meet client goals.
• Prepare renewal reviews, maintain accurate client data and exposure schedules.

Skills

Customer service

Underwriting

Risk management

Communication

Education

High school diploma

College degree preferred

Job description

Holmes Murphy in Minneapolis, MN seeks a Sr. Client Service Consultant focused on construction to lead complex client accounts with exceptional service. You will review renewals, negotiate with underwriters, and assess client needs while coordinating with claims and sales teams.

The role requires 5+ years in customer service, underwriting or risk management in insurance, and an active Property Casualty license or ability to obtain within three months.