Senior Construction Claims Leader | Loss Control & Strategy

Fort Myer Construction; Washington (District of Columbia); On-site; USD 130,000 - 170,000; Full time

Job summary

Fort Myer Construction Corporation in the Washington, DC metropolitan area seeks a Senior Claims Manager to lead the company’s claims and loss-control program. You will manage claims across workers’ compensation, auto, general liability, property, and equipment, from notice to closure, while controlling costs and returning injured workers to work.

Reporting to the Director of Human Resources, you will coordinate with Safety, Operations, Legal, carriers, TPAs, and brokers, review reserves,

Qualifications

• Bachelor’s degree in Risk Management, Business, Insurance, or a related field preferred — equivalent combination of education and experience considered.
• Minimum 15+ years of claims management experience, with at least 10 years in the construction industry, required.
• Heavy highway, civil, or utility construction claims experience strongly preferred.
• Proven experience managing workers’ compensation, auto, and general liability claims in DC, Maryland, and Virginia, required.
• Strong knowledge of insurance programs, including guaranteed cost, large deductible, and OCIP/CCIP.
• Experience supervising claims staff and managing carriers, TPAs, and defense counsel.
• Professional designation such as CPCU, ARM, AIC, or WCCP preferred; adjuster license a plus.
• Working knowledge of OSHA recordkeeping and construction safety practices.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and carrier/TPA claims portals; RMIS preferred.
• English/Spanish bilingual preferred.
• Strong negotiation, investigation, written, and verbal communication skills.
• Highly organized with strong attention to detail, able to manage a high volume of claims simultaneously.

Responsibilities

• Direct the full claims lifecycle for workers’ compensation, auto, general liability, property, and equipment claims, from first notice of loss through closure
• Ensure incidents and injuries are reported to carriers and TPAs promptly and accurately, meeting DC, Maryland, and Virginia filing deadlines
• Lead and coordinate accident and incident investigations with Safety and field supervisors, gathering statements, photos, police reports, and witness information
• Manage relationships with insurance carriers, TPAs, adjusters, brokers, defense counsel, and medical providers
• Review and approve reserves, settlements, and payments within authority, and recommend strategy on high-exposure and litigated claims
• Conduct quarterly and annual claim reviews with carriers and the broker, analyzing loss runs and trends to reduce claim frequency and severity
• Administer the return-to-work and light-duty program in partnership with Operations, HR, and treating physicians
• Follow up with OSHA inquiries and inspections in coordination with Safety
• Manage subrogation and recovery efforts, including third-party damage to company vehicles, equipment, and property
• Handle damage claims made against FMCC by the public, utilities, and agencies arising from street, highway, and utility work, coordinating with DDOT, DC Water, and other owners as needed
• Review contracts and subcontracts for insurance and indemnity requirements, track certificates of insurance, and tender claims to responsible subcontractors
• Support the annual insurance renewal by preparing claims data, loss summaries, and payroll and exposure information for the broker
• Track and report claims metrics, costs, and trends to senior leadership, and recommend loss-prevention actions
• Supervise, mentor, and develop claims staff, including the Bilingual Claims Assistant
• Maintain confidential, organized claim files in compliance with HIPAA and company policy
• Perform other related duties as assigned

Skills

Negotiation

Communication

Leadership

Bilingual English/Spanish

Organization

Attention to detail

Education

Bachelor’s degree in Risk Management, Business, Insurance, or a related field

Tools

RMIS

Excel

Carrier/TPA portals

Job description

Fort Myer Construction Corporation in the Washington, DC metropolitan area seeks a Senior Claims Manager to lead the company’s claims and loss-control program. You will manage claims across workers’ compensation, auto, general liability, property, and equipment, from notice to closure, while controlling costs and returning injured workers to work.

Reporting to the Director of Human Resources, you will coordinate with Safety, Operations, Legal, carriers, TPAs, and brokers, review reserves,