End User Computing Administrator

Uline; Pleasant Prairie (WI); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match (starts/

Bonuses

Paid holidays

Tuition Assistance Program

Job summary

Uline seeks an End User Computing Administrator to support and improve the softwares and systems powering our North American operations. This on-site role at Uline Drive in Pleasant Prairie involves hands-on management, troubleshooting and collaboration with cross-functional teams to ensure smooth technology for daily business.

The ideal candidate holds a Bachelor’s degree in a related field and has 3+ years of desktop support or end-user computing experience, with strong Windows and macOS

Qualifications

• Bachelor's degree in Computer Science, IT or related field.
• 3+ years of hands-on desktop support or end-user computing experience.
• Experience supporting Windows and macOS environments.
• Strong communication and collaboration skills.
• Uline does not participate in the H1-B lottery.

Responsibilities

• Test and implement software applications to deliver reliable technology solutions that support business needs.
• Troubleshoot and resolve hardware and software issues, escalating complex problems to the appropriate teams as needed.
• Protect company devices and systems through patch management and endpoint detection and response (EDR) tools.
• Identify and document technology and process improvements to enhance system performance and ensure efficient operations.

Skills

Communication

Collaboration

Problem-solving

Windows

macOS

Endpoint management

Virtualization

Networking

Desktop support

Systems administration

Education

Bachelor's degree in Computer Science or related field

Tools

Endpoint management tools

Patch management

EDR tools

Job description

End User Computing Administrator

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you detail‑oriented and passionate about delivering a seamless technology experience? Join Uline as an End User Computing Administrator where you'll work hands‑on to help manage, support and improve the softwares and systems that power operations across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

• Test and implement software applications to deliver reliable technology solutions that support business needs.
• Troubleshoot and resolve hardware and software issues, escalating complex problems to the appropriate teams as needed.
• Protect company devices and systems through patch management and endpoint detection and response (EDR) tools.
• Identify and document technology and process improvements to enhance system performance and ensure efficient operations.

Minimum Requirements

• Bachelor's degree in Computer Science, Information Technology or related field.
• 3+ years of hands‑on experience in desktop support, systems administration or end‑user computing environments.
• Experience supporting Windows and macOS environments using endpoint management, virtualization and core networking technologies.
• Excellent communication, collaboration and problem‑solving skills.
• Uline does not participate in the H1-B lottery.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On‑site cafe and first‑class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family‑owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.

EEO/AA Employer/Vet/Disabled