Senior Conference Services & Events Lead

Troutman Pepper Locke LLP; Washington; On-site; USD 55,000 - 75,000; Full time

Job summary

Troutman Pepper Locke LLP is seeking a Senior Conference Services Coordinator to deliver high-level conference, meeting, and hospitality services for attorneys, staff, clients, and guests. You will coordinate meeting logistics, catering, and room readiness while collaborating with internal teams and external vendors to ensure seamless service.

The role requires five years' experience in conference services or hospitality within a professional services environment, excellent organization,

Qualifications

• Associate degree or equivalent combination of training, education, and experience.
• Minimum of five (5) years of experience in conference services, hospitality, or related client-service environment within a law firm or professional services organization.

Responsibilities

• Coordinate conference and meeting services in partnership with Reception, Facilities, and local IT personnel to ensure conference rooms are properly prepared, supported, and restored following meetings and events.
• Manage meeting and event logistics, including room configuration, catering coordination, food and beverage service, vendor communication, and on-site support to ensure established requirements are met.
• Maintain conference rooms, visitor offices, pantries, and break areas to ensure they are clean, organized, appropriately stocked, and ready for use; monitor inventory and order supplies as needed.
• Coordinate catering services, including placing and tracking food and beverage orders, communicating with vendors, and processing associated invoices and check requests.
• In collaboration with the Regional Office Administrator, support employee engagement and morale initiatives, including office celebrations, holiday lunches, and other employee events.
• Collaborate with the Regional Office Administrator, Regional Hospitality Manager, and Conference Services Coordinator on office events, hospitality initiatives, and community programs.
• Provide administrative and project support to the Regional Office Administrator as assigned.

Skills

Organizational skills

Communication skills

Customer service

Teamwork

Problem-solving

Adaptability

Attention to detail

Education

Associate degree

Tools

Microsoft Office Suite

EMS

Chrome River

Conference room scheduling software

Job description

Troutman Pepper Locke LLP is seeking a Senior Conference Services Coordinator to deliver high-level conference, meeting, and hospitality services for attorneys, staff, clients, and guests. You will coordinate meeting logistics, catering, and room readiness while collaborating with internal teams and external vendors to ensure seamless service.

The role requires five years' experience in conference services or hospitality within a professional services environment, excellent organization,