Senior Conference & Events Manager

Nia Hotel; Menlo Park (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Nia Hotel in Menlo Park, CA is seeking a dynamic Conference Services Manager to lead our events team. You will oversee the planning and execution of conferences, meetings, and special events, coordinating budgets, vendors, and client communications to deliver flawless experiences.

You will use event management software and CRM tools to streamline operations, negotiate contracts, upsell premium services, and maintain detailed records for continuous improvement.

Qualifications

• Proven experience in hospitality or events management, including large-scale conferences or banquets.
• Excellent negotiation skills with track record of securing favorable contracts.
• Proficiency in Microsoft Office, CRM systems, and event management software.
• Strong organizational skills to manage multiple projects under tight deadlines.
• Excellent communication and team leadership abilities.
• Knowledge of catering operations, banquet services, and guest services.
• Experience in marketing event offerings through various channels.

Responsibilities

• Lead planning, organization, and execution of conferences, meetings, and events from start to finish.
• Manage event budgets and vendor contracts to maximize value.
• Coordinate with clients to tailor solutions and ensure exemplary service.
• Oversee logistics via event management software including setup, catering, AV, and accommodations.
• Develop marketing strategies to promote events and boost attendance.
• Maintain contracts, budgets, guest lists, and post-event feedback.
• Upsell premium services and upgraded facilities where appropriate.

Skills

Event planning

Vendor relations

Budget management

CRM proficiency

Communication

Organizational skills

Negotiation

Marketing

Tools

Event management software

CRM systems

Microsoft Office

Job description

Nia Hotel in Menlo Park, CA is seeking a dynamic Conference Services Manager to lead our events team. You will oversee the planning and execution of conferences, meetings, and special events, coordinating budgets, vendors, and client communications to deliver flawless experiences.

You will use event management software and CRM tools to streamline operations, negotiate contracts, upsell premium services, and maintain detailed records for continuous improvement.