Senior Concierge & Guest Experience Lead

Ortigas Land Sales Careers; Estancia (NM); On-site; USD 55,000 - 72,000; Full time

Job summary

Ortigas Land Sales Careers in Estancia is seeking a Head Concierge to lead the concierge team across sites and act as the company ambassador to clients, callers, and visitors. You will promote a welcoming office environment and coordinate with the Estate Business Unit.

The ideal candidate holds a Bachelor's in Hospitality Management or a related field with 10–12 years in concierge or guest services, plus strong leadership and communication abilities.

Qualifications

• Bachelor's degree in Hospitality Management, Communication, or related field.
• 10–12 years of proven experience in Concierge or Guest Services in hospitality or property management.
• Strong communication and interpersonal skills.
• Proven leadership and people management abilities.

Responsibilities

• Act as a Company ambassador to communicate the Company’s image as a high-quality service provider to clients, callers, and visitors.
• Lead the concierge services, managing the team across different sites.
• Promote a friendly and welcoming environment within the office.
• Promote all OPMI services to contacts.
• Carry out duties as directed by OPMI’s Corporate Office.

Skills

Communication skills

Leadership

Interpersonal skills

People management

Education

Bachelor's degree in Hospitality Management or related field

Job description

Ortigas Land Sales Careers in Estancia is seeking a Head Concierge to lead the concierge team across sites and act as the company ambassador to clients, callers, and visitors. You will promote a welcoming office environment and coordinate with the Estate Business Unit.

The ideal candidate holds a Bachelor's in Hospitality Management or a related field with 10–12 years in concierge or guest services, plus strong leadership and communication abilities.