Senior Compute Operations Lead - Global IT Infra

WSP in the U.S.; Chicago (IL); On-site; USD 90,000 - 157,000; Full time

Job summary

WSP is seeking a Senior Operations Specialist to ensure efficient Compute services in the AMERICAS Hub. You will join the IT Operations team, reporting to the IT Infrastructure Operations Manager, and oversee compute operations, networking, cloud, and workplace services across the hub.

You will lead problem resolution, drive improvements, and ensure service levels while supporting on-call rotations and audits. Strong English communication and cross-functional collaboration are essential.

Qualifications

• Bachelor's degree in information technology, Computer Science, Engineering, or related field.
• At least 5-7 years relevant experience in a Compute operations role.
• Extensive knowledge of Compute services and infrastructure.
• Experience in large/global enterprise IT with multiple sites.
• Experience with ITIL aligned Service Management.

Responsibilities

• Manage and maintain Compute operations with focus on designated Hub.
• Lead development of methods and approaches for improvements.
• Guide team on solving significant problems/issues.
• Ensure day-to-day activities align with service levels.
• Perform routine health maintenance and upgrades.

Skills

Compute operations

ITIL

VMware

PowerShell

Bash

Hyper-V

Education

Bachelor's degree in Information Technology/CS/Engineering

Tools

Dell & HPE servers

Cisco UCS

Veeam/NetBackup/Commvault

VMware vCenter

Azure/AWS cloud

Job description

WSP is seeking a Senior Operations Specialist to ensure efficient Compute services in the AMERICAS Hub. You will join the IT Operations team, reporting to the IT Infrastructure Operations Manager, and oversee compute operations, networking, cloud, and workplace services across the hub.

You will lead problem resolution, drive improvements, and ensure service levels while supporting on-call rotations and audits. Strong English communication and cross-functional collaboration are essential.