Senior Complex Cyber, Media & Tech Claims Director

Aig Inc; New York (NY); Hybrid; USD 116,000 - 145,000; Full time

Job summary

American International Group, Inc. (AIG) is seeking a Complex Claims Director for Cyber, Media & Technology to lead complex first- and third-party claims from inception to resolution.

The role emphasizes strong negotiation, risk assessment and client management across high-exposure matters, including class actions. Based in New York, the position offers a competitive base salary, bonus eligibility and comprehensive benefits.

Qualifications

• 7+ years of experience handling complex insurance claims, lawsuits, or related work.
• Excellent negotiation, interpersonal and communication skills with knowledge of litigation/arbitration processes.
• Bachelor’s Degree or equivalent; Juris Doctor highly preferred.
• Knowledge or experience in computer network and systems security or information security is a plus.

Responsibilities

• Manage all aspects of complex first-party and third-party Cyber, Media & Technology claims from inception through conclusion.
• Make coverage determinations, investigate losses, evaluate exposures and set reserves.
• Develop and implement resolution strategies, manage outside counsel, and collaborate with underwriting and clients.

Skills

Complex claims handling

Negotiation skills

Interpersonal communication

Litigation/arbitration process

Education

Bachelor’s Degree / Juris Doctor

Tools

Cyber security knowledge

Job description

American International Group, Inc. (AIG) is seeking a Complex Claims Director for Cyber, Media & Technology to lead complex first- and third-party claims from inception to resolution.

The role emphasizes strong negotiation, risk assessment and client management across high-exposure matters, including class actions. Based in New York, the position offers a competitive base salary, bonus eligibility and comprehensive benefits.