Senior Complex Claims Consultant – Professional Liability

01460 Continental Casualty Company; City of Niagara Falls (NY); Hybrid; USD 72,000 - 141,000; Full time

Benefits offered by this job

Comprehensive benefits package

Hybrid work model

Job summary

CNA Financial seeks an experienced claims professional to manage complex professional liability files in a fast-paced environment. You will verify coverage, conduct investigations, and coordinate with counsel to resolve matters while maintaining budgets and timelines.

The role requires six+ years of claims experience, strong negotiation and analytical skills, and licensing within 90 days where applicable. Hybrid work model and comprehensive benefits are offered.

Qualifications

• Bachelor's degree or equivalent experience; JD preferred.
• Minimum six years of relevant experience in claims handling or litigation.
• Must obtain/maintain Insurance Adjuster License within 90 days where applicable.
• Professional designations preferred (e.g. CPCU).

Responsibilities

• Manage complex professional liability claims with policy coverage verification and investigations.
• Develop and implement claim resolution strategies and authorize disbursements within limits.
• Collaborate with coverage counsel on complex matters and manage reserves and settlements.
• Mentor less experienced Claim Professionals and maintain regulatory compliance.

Skills

Communication skills

Analytical thinking

Negotiation

Investigation skills

Education

Bachelor's degree or equivalent experience

JD preferred

Professional designations preferred (e.g. CPCU)

Job description

CNA Financial seeks an experienced claims professional to manage complex professional liability files in a fast-paced environment. You will verify coverage, conduct investigations, and coordinate with counsel to resolve matters while maintaining budgets and timelines.

The role requires six+ years of claims experience, strong negotiation and analytical skills, and licensing within 90 days where applicable. Hybrid work model and comprehensive benefits are offered.