Hybrid: Senior Complex Claims Consultant, Lawyers Liability

CNA; United States; Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA seeks a Complex Claims Consultant for Lawyers Professional Liability. The role handles national primary policies, resolving high-complexity claims with technical coverage insights and strong negotiation skills.

The position requires a law background, six years’ experience, and a license to adjust insurance where needed. The role supports a hybrid work model from multiple CNA office locations and collaborates with senior leadership and legal teams to minimize risk and drive favorable outcomes

Qualifications

• Bachelor's Degree or equivalent experience required.
• Minimum six years of relevant claims handling or litigation experience.
• JD preferred; professional designations encouraged (e.g. CPCU).
• Must be able to obtain and maintain Insurance Adjuster License within 90 days where applicable.

Responsibilities

• Manages an inventory of highly complex professional liability claims with specialized expertise.
• Verifies coverage, reserves, and liability; develops resolution strategies and authorizes payments within authority.
• Gathers information, interviews claimants and witnesses, and collaborates with experts and counsel.
• Negotiates settlements and manages complex litigation with timely, accurate file documentation.
• Provides leadership and training to junior team members and partners with internal stakeholders.

Skills

Policy interpretation

Claims handling

Negotiation

Communication

Analytical thinking

Education

Bachelor's Degree

JD preferred

Tools

Microsoft Office

Job description

CNA seeks a Complex Claims Consultant for Lawyers Professional Liability. The role handles national primary policies, resolving high-complexity claims with technical coverage insights and strong negotiation skills.

The position requires a law background, six years’ experience, and a license to adjust insurance where needed. The role supports a hybrid work model from multiple CNA office locations and collaborates with senior leadership and legal teams to minimize risk and drive favorable outcomes