Senior Complex Claims Consultant — Legal Malpractice (Hybrid)

CNA Insurance; Florida; Ibrido; USD 72.000 - 141.000; Tempo pieno

Descrizione del lavoro

CNA Insurance is seeking a dynamic Complex Claims Consultant to handle professional liability claims for law firms nationwide. The role emphasizes managing complex coverage questions, evaluating liability and damages, and coordinating with experts, counsel and partners to resolve claims efficiently.

The position requires strong negotiation, analytical skills, and a durable knowledge of commercial insurance policies.

Competenze

• Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
• Strong communication and presentation skills both verbal and written.
• Demonstrated analytical and investigative mindset with critical thinking and decision-making abilities.
• Experience interpreting complex commercial insurance policies and coverage.

Mansioni

• Manages an inventory of highly complex professional liability claims with high specialization and coordination.
• Ensures exceptional customer service and timely updates throughout the claim.
• Verifies coverage and establishes reserves by reviewing policy language and consulting with coverage counsel.
• Leads investigations to determine compensability, liability and damages.
• Develops and executes a claim resolution strategy with internal and external partners.
• Manages claim budgets and resources for efficient service delivery.

Conoscenze

Communication skills

Analytical mindset

Negotiation

Policy interpretation

MS Office

Team collaboration

Formazione

Bachelor's degree or equivalent

JD preferred

Six years of relevant experience

Insurance adjuster license

CPCU designation preferred

Strumenti

Microsoft Office

Descrizione del lavoro

CNA Insurance is seeking a dynamic Complex Claims Consultant to handle professional liability claims for law firms nationwide. The role emphasizes managing complex coverage questions, evaluating liability and damages, and coordinating with experts, counsel and partners to resolve claims efficiently.

The position requires strong negotiation, analytical skills, and a durable knowledge of commercial insurance policies.