Senior Complex Claims Consultant: D&O & E&O (Public)

CNA Insurance; Glastonbury (CT); On-site; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance in Hartford, CT seeks a Complex Claims Consultant in our Financial Lines Claims team. The role focuses on high severity D&O and E&O claims under policies issued to public companies and large financial institutions, with investigations and coverage analysis.

You will manage 120–135 files, coordinate with counsel, negotiate settlements, and ensure timely reserves, while mentoring junior professionals and staying current with regulatory developments.

Qualifications

• Bachelor's degree or JD preferred.
• Minimum six years in professional liability claim handling.
• Must obtain insurance adjuster license within 90 days.
• Experience handling high-exposure D&O and E&O claims.
• Strong communication and negotiation skills.

Responsibilities

• Manage highly complex litigated claims with large exposures.
• Verify policy coverage and develop resolution strategies.
• Lead investigations to determine liability and damages.
• Negotiate complex settlements and coordinate with counsel.
• Attend mediations, settlements, and trials as needed.
• Maintain budgets and reserves for each file.

Skills

Claims resolution

Litigation handling

Coverage interpretation

Negotiation

Communication skills

Analytical thinking

Time management

Education

Bachelor's Degree or equivalent experience

Juris Doctorate preferred

Insurance Adjuster License within 90 days

Tools

Microsoft Office

Job description

CNA Insurance in Hartford, CT seeks a Complex Claims Consultant in our Financial Lines Claims team. The role focuses on high severity D&O and E&O claims under policies issued to public companies and large financial institutions, with investigations and coverage analysis.

You will manage 120–135 files, coordinate with counsel, negotiate settlements, and ensure timely reserves, while mentoring junior professionals and staying current with regulatory developments.