Senior Complex Claims Architect - Private & NFP D&O

CNA Insurance; Downers Grove (IL); Hybrid; USD 72,000 - 141,000; Full time

Benefits offered by this job

Comprehensive benefits package

Competitive salary

Job summary

CNA Insurance is looking for a Complex Claims Consultant to handle Private and NFP D&O claims based in Downers Grove, Illinois. This role requires managing highly complex financial claims, ensuring exceptional customer service, and collaborating with various partners to develop resolution strategies.

A bachelor's degree or equivalent experience is required, along with five to seven years of relevant experience. The expected salary range is $72,000 to $141,000 annually, depending on factors like experience and location.

Qualifications

• Minimum of five to seven years of relevant experience, preferably in claim handling.
• Strong work ethic with demonstrated organizational skills.
• Ability to evaluate and resolve complex business problems.

Responsibilities

• Manage complex Financial Lines claims with large exposures.
• Ensure exceptional customer service and respond promptly to inquiries.
• Lead investigations to determine compensability and liability.
• Collaborate with internal and external partners on claim resolution strategies.
• Achieve quality standards by managing claims according to company protocols.

Skills

Communication skills

Analytical mindset

Negotiation skills

Time management

Knowledge of commercial insurance

Microsoft Office Suite

Education

Bachelor's Degree or equivalent experience

JD preferred

Job description

CNA Insurance is looking for a Complex Claims Consultant to handle Private and NFP D&O claims based in Downers Grove, Illinois. This role requires managing highly complex financial claims, ensuring exceptional customer service, and collaborating with various partners to develop resolution strategies.

A bachelor's degree or equivalent experience is required, along with five to seven years of relevant experience. The expected salary range is $72,000 to $141,000 annually, depending on factors like experience and location.