Senior Complex Claims Architect - Private & NFP D&O

CNA Insurance; Nashville (TN); Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance is seeking a Complex Claims Consultant in Nashville, TN. This position entails managing high-severity claims and requires strong expertise in the commercial insurance sector. The role is pivotal for investigating claims and coordinating with various stakeholders while ensuring exceptional customer service.

Ideal candidates will have at least five years of experience and a Bachelor's degree. CNA offers a hybrid work environment and competitive compensation ranging from $72,000 to $141,000 annually.

Qualifications

• Minimum of five to seven years of relevant experience, preferably in claim handling.
• Ability to manage multiple and shifting priorities in a fast-paced environment.
• Thorough knowledge of policy language and coverage.

Responsibilities

• Manage complex Financial Lines claims and ensure exemplary customer service.
• Conduct investigations to determine compensability and liability.
• Mentor and develop junior Claim Professionals.

Skills

Commercial insurance knowledge

Strong communication skills

Analytical mindset

Negotiation skills

Organizational skills

Education

Bachelor's Degree

JD preferred

Tools

Microsoft Office Suite

Job description

CNA Insurance is seeking a Complex Claims Consultant in Nashville, TN. This position entails managing high-severity claims and requires strong expertise in the commercial insurance sector. The role is pivotal for investigating claims and coordinating with various stakeholders while ensuring exceptional customer service.

Ideal candidates will have at least five years of experience and a Bachelor's degree. CNA offers a hybrid work environment and competitive compensation ranging from $72,000 to $141,000 annually.