Senior Community Operations Leader

XCORP AvalonBay Communities Inc.; Florida; On-site; USD 80,000 - 114,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation

Company holidays

Housing discounts

Job summary

Vivmark Residential is seeking a Community Manager to lead office operations for multiple apartment communities. You will oversee leasing, resident relations, and collaboration with maintenance teams to ensure strong financial performance and exceptional service.

The role requires 5+ years in multi-family or related property management, with 2+ years in people leadership. You will guide operations across potentially Hollywood, Ventura, or Toluca properties, advancing our standard of luxury

Qualifications

• High School diploma or equivalent (GED) required.
• Bachelor’s degree preferred.
• 5+ years of multi-family or related property management experience required, equivalent experience in retail and/or hospitality property management.
• 2+ years of people management experience.
• Experience managing community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing.
• Previous experience utilizing data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by work products.
• Successfully resolves resident issues as demonstrated by past work experience.
• Experience supporting and developing subordinates and providing feedback and coaching to subordinates that result in improved performance.
• Ability to exercise professional judgment with composure.
• Manages contracts with third party service providers as demonstrated by previous work experience.

Responsibilities

• Foster positive relationships with residents, addressing their concerns and resolving issues promptly.
• Enforce lease agreements and community policies consistently and fairly.
• Organize and manage resident events and initiatives to promote a sense of community.
• Prepare and manage the property's budget, including revenue, expenses, and capital improvements.

Skills

Property management

Budgeting

People management

Customer service

Contract management

Crisis management

Education

High School diploma or equivalent

Bachelor’s degree

Tools

Data & reports

Job description

Vivmark Residential is seeking a Community Manager to lead office operations for multiple apartment communities. You will oversee leasing, resident relations, and collaboration with maintenance teams to ensure strong financial performance and exceptional service.

The role requires 5+ years in multi-family or related property management, with 2+ years in people leadership. You will guide operations across potentially Hollywood, Ventura, or Toluca properties, advancing our standard of luxury