Senior Community Manager - Growth, Ops & Resident Experience

BG Staffing, Inc.; Ohio; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career growth opportunities

Job summary

BG Staffing, Inc. is seeking a Community Manager to direct daily operations of a multifamily community. You will lead onsite teams, optimize occupancy, and drive exceptional resident experiences while managing budgets and vendor relationships.

The role emphasizes leadership, accountability, and operational excellence with support from regional leadership to drive ongoing community success.

Qualifications

• 3+ years of Property Management experience leading a multifamily community.
• Strong leadership experience managing office and maintenance teams.
• Experience with budgeting, financial reporting, collections, occupancy, and resident retention.
• Proven ability to manage vendors, capital projects, and day-to-day operations.
• Strong knowledge of Fair Housing regulations and property management best practices.
• Excellent communication, organization, and problem-solving skills.
• Experience with property management software (AppFolio experience is a plus).
• High School Diploma or GED required; Associate's degree preferred.
• Valid driver's license with a clean driving record.

Responsibilities

• Lead the day-to-day operations of the community, ensuring strong financial and operational performance.
• Hire, coach, mentor, and develop a high-performing onsite team.
• Drive occupancy through resident retention, exceptional customer service, and collaboration with the onsite sales team.
• Prepare and manage operating budgets while monitoring expenses and maximizing NOI.
• Review collections, delinquency, and monthly financial reports to ensure community goals are achieved.
• Maintain strong curb appeal through regular property inspections and vendor management.
• Coordinate maintenance operations, capital improvement projects, and home readiness.
• Build positive relationships with residents by resolving concerns quickly and creating an outstanding living experience.
• Ensure compliance with Fair Housing regulations and company policies.
• Partner with regional leadership to identify opportunities for operational improvements and continued community success.

Skills

Property Management

Leadership

Budgeting

Vendor management

Communication

Team development

Onsite operations

Education

High School Diploma or GED

Associate's degree preferred

Tools

AppFolio

Job description

BG Staffing, Inc. is seeking a Community Manager to direct daily operations of a multifamily community. You will lead onsite teams, optimize occupancy, and drive exceptional resident experiences while managing budgets and vendor relationships.

The role emphasizes leadership, accountability, and operational excellence with support from regional leadership to drive ongoing community success.