SENIOR COMMUNITY MANAGER - 4700 Colonnade

Arlington Holding Company; Birmingham (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Health, dental, and vision benefits

401(k) plan with company match

Paid time off and holidays

Employee discounts on rent

Comprehensive training and development

Job summary

Arlington Properties in Birmingham, AL seeks a Senior Community Manager to oversee operations across multiple properties under the Regional Manager. You will lead staff, manage budgets, and drive resident satisfaction.

You will mentor other community managers, ensure high service standards, and coordinate leasing and marketing initiatives to meet community goals.

Qualifications

• High school diploma or equivalent; college degree preferred.
• At least 2 years of property management experience with supervisory responsibilities.
• Strong communication, organizational, and leadership abilities.
• Proficiency in MS Word, Excel, and property management software.
• Valid driver’s license and clean driving record; auto insurance required.

Responsibilities

• Hire, train, and supervise on-site employees, providing mentorship and coaching to foster professional growth.
• Manage property maintenance, monitor market trends, and ensure adherence to budget guidelines.
• Support leasing programs and marketing strategies to achieve community goals.
• Resolve resident concerns and ensure satisfaction by maintaining open communication and retention programs.
• Prepare and review daily, weekly, and monthly reports.
• Approve and manage budgets, payroll, and invoices to meet financial targets.
• Monitor maintenance programs and ensure preventive maintenance and resident requests are completed on time.
• Foster positive relationships with residents and become active in the local business community.

Skills

Communication

Leadership

Organizational skills

Sales/marketing

Property management software

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Property management software

Job description

Job Details

• Job Location: 4700 Colonnade - Birmingham, AL 35243
• Position Type: Full Time
• Job Category: Real Estate
• Job Title: Senior Community Manager
• Department: Property Management
• Reports To: Area/Regional Manager
• Supervises: All Property Staff
• Job Classification: Exempt
• Revision Date: November 2024

Why Join Arlington Properties?

At Arlington Properties, we’re committed to delivering exceptional residential experiences and creating a positive, collaborative environment for our employees. As a Senior Community Manager, you’ll play a key role in managing and maintaining community operations across multiple locations while leading a team of professionals. You’ll be a part of a forward-thinking company that values your expertise, provides mentorship opportunities, and supports your professional growth.

We offer:

• Competitive salary with performance-based incentives
• Health, dental, and vision benefits
• 401(k) plan with company match
• Paid time off and holidays
• Employee discounts on rentComprehensive training and development programs

Job Overview

The Senior Community Manager oversees the operations of multiple properties under the direction of the Regional Manager. Key responsibilities include personnel management, property maintenance, market analysis, budget control, advertising, and resident relations. You’ll also act as a mentor to other community managers, fostering professional growth and ensuring that operations meet the company’s high standards of service and performance.

Essential Functions, Duties, and Responsibilities

• Leadership & Personnel Management: Hire, train, and supervise on-site employees, providing mentorship and coaching to foster professional growth.
• Operational Oversight: Manage property maintenance, monitor market trends, and ensure adherence to budget guidelines.
• Leasing & Marketing: Support leasing programs and marketing strategies to achieve community goals.
• Resident Relations: Resolve resident concerns and ensure satisfaction by maintaining open communication and implementing retention programs.
• Compliance & Reporting: Ensure compliance with Fair Housing laws and company policies; prepare and review daily, weekly, and monthly reports.
• Financial Management: Approve and manage budgets, payroll, and invoices to meet financial targets.
• Property Maintenance: Monitor maintenance programs, ensuring preventive maintenance and resident requests are completed on time.
• Community Engagement: Foster positive relationships with residents and become active in the local business community.

Qualifications

• Education/Experience: High school diploma or equivalent required; college degree or related coursework preferred. At least 2 years of property management experience, including supervisory responsibilities, is preferred.
• Skills & Abilities: Excellent communication, organizational, and leadership skills. Sales/multi-family experience and marketing skills are preferred. Proficiency in Microsoft Word, Excel, and property management software.
• Licenses/Certificates: Valid driver’s license and a clean driving record required. Auto insurance required.

Physical Requirements: Ability to perform various office tasks, lift up to 15 pounds, and work in both office and residential property environments.

Working Environment

• Office environment and residential property.
• Must be able to work weekends or after-hours as needed.