SENIOR COMMUNITY MANAGER

Arlington Holding Company; Birmingham (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Health, dental, and vision benefits

401(k) plan with company match

Paid time off and holidays

Rent discounts

Training and development programs

Job summary

Arlington Properties is seeking a Senior Community Manager to oversee operations for multiple properties under the Regional Manager. You will lead on-site teams, manage budgets, leasing, and resident relations, while ensuring service excellence.

The role emphasizes mentorship of other managers, market analysis, and adherence to Fair Housing and company policies in a dynamic, residential environment.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 2+ years property management experience with supervisory responsibilities preferred.
• Excellent communication, organizational and leadership skills; marketing and sales experience a plus.

Responsibilities

• Oversee operations of multiple properties under Regional Manager direction.
• Hire, train, and supervise on-site staff; mentor other community managers.
• Manage budgeting, market analysis, leasing programs, and resident relations.
• Ensure compliance with laws and company policies; prepare routine reports.
• Foster community engagement and maintain high service standards.

Skills

Communication

Organization

Leadership

Sales

Marketing

MS Word

MS Excel

Property management software

Education

High school diploma

College degree preferred

Tools

Property management software

MS Word

MS Excel

Job description

Job DetailsJob Location: 4700 Colonnade - Birmingham, AL 35243Position Type: Full TimeJob Category: Real EstateJob Title: Senior Community ManagerDepartment: Property ManagementReports To: Area/Regional ManagerSupervises: All Property StaffJob Classification: ExemptRevision Date: November 2024

Why Join Arlington Properties?

At Arlington Properties, we're committed to delivering exceptional residential experiences and creating a positive, collaborative environment for our employees. As a Senior Community Manager, you'll play a key role in managing and maintaining community operations across multiple locations while leading a team of professionals. You'll be a part of a forward-thinking company that values your expertise, provides mentorship opportunities, and supports your professional growth.

We offer:

• Competitive salary with performance-based incentives
• Health, dental, and vision benefits
• 401(k) plan with company match
• Paid time off and holidays
• Employee discounts on rent
• Comprehensive training and development programs

Job Overview

The Senior Community Manager oversees the operations of multiple properties under the direction of the Regional Manager. Key responsibilities include personnel management, property maintenance, market analysis, budget control, advertising, and resident relations. You'll also act as a mentor to other community managers, fostering professional growth and ensuring that operations meet the company’s high standards of service and performance.

Essential Functions, Duties, and Responsibilities

• Leadership & Personnel Management: Hire, train, and supervise on-site employees, providing mentorship and coaching to foster professional growth.
• Operational Oversight: Manage property maintenance, monitor market trends, and ensure adherence to budget guidelines.
• Leasing & Marketing: Support leasing programs and marketing strategies to achieve community goals.
• Resident Relations: Resolve resident concerns and ensure satisfaction by maintaining open communication and implementing retention programs.
• Compliance & Reporting: Ensure compliance with Fair Housing laws and company policies; prepare and review daily, weekly, and monthly reports.
• Financial Management: Approve and manage budgets, payroll, and invoices to meet financial targets.
• Property Maintenance: Monitor maintenance programs, ensuring preventive maintenance and resident requests are completed on time.
• Community Engagement: Foster positive relationships with residents and become active in the local business community.

QualificationsQualifications

• Education/Experience: High school diploma or equivalent required; college degree or related coursework preferred. At least 2 years of property management experience, including supervisory responsibilities, is preferred.
• Skills & Abilities: Excellent communication, organizational, and leadership skills. Sales/multi-family experience and marketing skills are preferred. Proficiency in Microsoft Word, Excel, and property management software.
• Licenses/Certificates: Valid driver’s license and a clean driving record required. Auto insurance required.
• Physical Requirements: Ability to perform various office tasks, lift up to 15 pounds, and work in both office and residential property environments.

Working Environment

• Office environment and residential property.
• Must be able to work weekends or after-hours as needed.

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