Senior Community Manager

Rippling, Inc.; Northern (KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Remote work

Health insurance

401(k) with employer match

Unlimited PTO

Parental leave

Company-paid holidays

Job summary

Bloom Growth is seeking a Senior Community Manager to bring our growth strategy to life across user and coach communities. You will own programming, experiences, and engagement, working with Marketing and cross‑functional teams to create value and growth.

You will design campaigns, manage events, and optimize community health across Mighty Networks and related platforms. A strong track record in remote, executive-facing engagement is required.

Qualifications

• Bachelor's degree or equivalent professional experience in marketing, communications or related field.
• 5+ years in community management or customer engagement, preferably B2B.
• Hands-on in planning and delivering community programming from start to finish.
• Experience engaging executive-level or partner audiences.
• Experience with community platforms such as Mighty Networks or Circle.

Responsibilities

• Translate growth strategy into engaging community programming and experiences.
• Own programming calendar across user and coach communities, including webinars and AMA sessions.
• Build and maintain community spaces and navigation within platforms.
• Manage daily health, moderation, tone, and engagement.
• Design and test engagement strategies to drive participation and retention.
• Activate marketing campaigns within communities to extend reach.
• Re‑engage dormant members through targeted programming.
• Recruit and coordinate members and guest contributors for programming.
• Monitor engagement metrics and iterate based on results.
• Capture insights to inform marketing campaigns and acquisition efforts.
• Collaborate across Marketing, CX, Sales, and other teams to own outcomes.

Skills

Community management

Customer engagement

B2B experience

Remote collaboration

Executive engagement

Mighty Networks/Circle

Written communication

Education

Bachelor's degree in Marketing/Comm/Business

Tools

Mighty Networks

Circle

HubSpot reporting

Job description

We are Bloom Growth ™—a business growth operating system supported by software. Our proven ecosystem is designed to lead your business on a journey to exponential growth. We provide a thriving environment that nurtures every aspect of your business’s development. This position is 100% remote, actually, our entire company is fully remote!

About the role

As the Senior Community Manager at Bloom Growth, you will bring our community growth strategy to life across our user and coach communities. You’ll own the programming, experiences, engagement strategies, and day‑to‑day community health that keep members participating, connecting, and coming back for value. Working closely with Marketing and cross‑functional teams, you’ll build engaging community experiences, activate campaigns, test new ideas, and turn member and coach insights into opportunities that strengthen engagement and growth.

What you'll do

• Translate community growth strategy and marketing campaigns into engaging community programming and experiences
• Own the programming calendar across Bloom Growth's user and coach communities, including webinars, workshops, Ask Me Anything (AMA) sessions, discussions, launches, and quarterly gatherings
• Build and maintain community spaces, content pathways, and navigation within Mighty Networks
• Own the daily health, moderation, tone, and engagement of Bloom Growth's communities
• Design and test engagement strategies that encourage participation, connection, and repeat engagement
• Activate marketing campaigns within the communities to increase reach and participation
• Re‑engage dormant members and less‑active coaches through targeted programming and outreach
• Recruit and coordinate members, coaches, subject matter experts, and guest contributors for community programming
• Monitor engagement and activation metrics, test new approaches, and use results to continuously improve programming
• Capture member and coach insights, stories, and feedback to inform Marketing campaigns, positioning, and acquisition efforts
• Partner across Marketing, Customer Experience, Coach Success, Sales, and other teams while maintaining ownership of community outcomes

Qualifications

Required:

• Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent professional experience
• 5+ years of experience in community management, customer engagement, member programs, or a related field, preferably in a Business‑to‑Business (B2B) environment
• Demonstrated experience owning community programming and engagement initiatives from planning through execution
• Experience engaging executive, partner, or other high‑value professional audiences
• Hands‑on experience building and managing communities on platforms such as Mighty Networks, Circle, or similar
• Strong written communication and virtual facilitation skills
• Experience using engagement data and member feedback to evaluate performance and improve programming
• Ability to independently execute within an established strategy and make sound decisions within your area of ownership
• Ability to effectively collaborate in a fully remote environment
• Valid driver's license and ability to travel domestically or internationally up to 25%

Preferred:

• Experience supporting Software as a Service (SaaS), coaching, or founder‑focused organizations
• Familiarity with Bloom, Entrepreneurial Operating System (EOS), Scaling Up, Pinnacle, or similar business operating frameworks
• Experience with HubSpot reporting
• Experience building programming for executive, founder, or other high‑value professional communities

Compensation

The expected base salary range for this role is $80,000–$110,000 USD, depending on experience, skills, qualifications, and geographic location. In addition, this role is eligible for monthly performance‑based incentives. Bloom Growth™ follows an equitable, market‑aligned compensation philosophy to ensure fairness and consistency across our fully remote team.

• 100% remote work environment
• Medical, dental, vision, and life insurance
• 401(k) with employer match (immediate eligibility)
• Unlimited PTO
• Paid parental leave
• Company‑paid holidays

Hiring Process

Our hiring process includes four steps designed to be transparent and respectful of your time:

• Predictive Index assessment
• Initial HR interview
• Panel conversation with the hiring manager and marketing team
• Background and reference checks

This role is open to candidates permanently residing in the United States, excluding California and New York . Bloom Growth™ adjusts compensation based on geographic market data to maintain internal equity.

Application Window

We review applications on a rolling basis and may close the posting once we’ve received a strong pool of candidates.

A Bit About Us

We’re a fully remote team committed to openness, helpfulness, continual learning, and honest communication. These values shape how we work together and how we support the clients who use our business growth operating system.

Bloom Growth™ is an equal opportunity employer committed to creating an inclusive and respectful workplace. All employment decisions are made without regard to protected characteristics in accordance with applicable laws. We participate in E‑Verify and require all employees to complete the I‑9 verification process upon hire.