Senior Community Living Operations Leader

Behavioral Health Kansas City; Kansas City (MO); On-site; USD 82,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) and HSA

Flexible Spending Account

Paid time off & Sick time

OnDemand Pay

Job summary

Behavioral Health Kansas City in Kansas City, MO, seeks an Operations Manager for Community Living to lead 24/7 residential programs with a focus on safety, dignity, and evidence-based care. You will translate strategy into repeatable systems, supervise managers, and partner with clinical teams to ensure high-quality, compliant operations.

The role requires strong leadership, systems design, and a track record of improving outcomes in behavioral health settings.

Qualifications

• Bachelor's degree required; Master's preferred.
• 4+ years of progressive leadership experience in operations, ideally in 24/7 settings.
• Experience with regulated residential/hospital operations and healthcare services.

Responsibilities

• Uphold dignity, safety, and respect in all residential operations.
• Lead staffing, systems, and processes to ensure quality of life and regulatory compliance.
• Partner with clinical teams to ensure high-fidelity ABA and medical care coordination.
• Develop and maintain repeatable operational systems across homes.
• Model trauma-informed, compassionate leadership in all settings.
• Drive continuous improvement and accountability across teams.

Skills

Leadership

Operations management

Systems thinking

Problem solving

Accountability

Communication

Crisis management

ABA principles knowledge

Policy compliance

Staff development

Education

Bachelor's degree in Educational or Organizational Leadership, Business Management, Healthcare Administration, Social Work, Behavioral Health, or related field

Master's degree preferred

Tools

Microsoft Office

Operational data management systems

Job description

Behavioral Health Kansas City in Kansas City, MO, seeks an Operations Manager for Community Living to lead 24/7 residential programs with a focus on safety, dignity, and evidence-based care. You will translate strategy into repeatable systems, supervise managers, and partner with clinical teams to ensure high-quality, compliant operations.

The role requires strong leadership, systems design, and a track record of improving outcomes in behavioral health settings.