Senior Communications Strategist - AI & Digital Innovation

JPMorgan Chase; Columbus (OH); Hybrid; USD 95,000 - 140,000; Full time

Job summary

JPMorgan Chase is seeking a Communications Senior Associate to support senior leaders across Digital, Design, and Customer Experience teams. You’ll shape executive messaging, build presentations, and craft narratives that explain AI and technology impacts to employees.

This role partners with senior leaders to drive engagement and align communications with business goals. You will develop communications plans, content, and events, including town halls and leadership updates, while leveraging AI

Qualifications

• 5+ years of internal, corporate and/or executive communications experience in technology or financial services.
• Excellent writing, editing, and storytelling skills for complex topics.
• Experience developing communications for senior leaders and executive programs.
• Experience creating and executing communications strategies to influence awareness and engagement.
• Strong presentation development skills with executive-ready materials.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience leveraging AI-enabled productivity tools for content development and research.

Responsibilities

• Partner with senior leaders to develop communications that advance strategic priorities and engagement.
• Draft and deliver executive-level communications, including presentations, talking points, and leadership updates.
• Translate complex technology, AI, design, and customer experience concepts into clear communications for broad audiences.
• Develop human-centered stories highlighting innovation, impact, and outcomes.
• Create strategic communications plans aligned to business objectives and priorities.
• Lead communications programs from strategy through content development, approvals, execution, and measurement.
• Support planning and execution of employee engagement initiatives and large-scale moments.
• Create speaker briefings, event messaging, and presentation content to drive participation.

Skills

Executive communications

Storytelling

Stakeholder management

AI-enabled tools

Presentation development

Education

Bachelor's in Communications

Tools

PowerPoint

AI tools

Job description

JPMorgan Chase is seeking a Communications Senior Associate to support senior leaders across Digital, Design, and Customer Experience teams. You’ll shape executive messaging, build presentations, and craft narratives that explain AI and technology impacts to employees.

This role partners with senior leaders to drive engagement and align communications with business goals. You will develop communications plans, content, and events, including town halls and leadership updates, while leveraging AI