Tech External Communications Leader: AI & Cybersecurity

JPMorgan Chase & Co.

City of Rochester (NY)

On-site

USD 180,000 - 240,000

Full time

12 days ago

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Job summary

JPMorganChase is seeking an Executive Director, Technology External Communications to shape and elevate its story as a global technology leader. You will lead external communications across AI, cybersecurity, software engineering, infrastructure resiliency and emerging tech, translating complex work into clear narratives for media, policymakers, clients, employees, and industry partners.

You will advise senior technology leaders, align with policy and legal teams, and drive high-impact earned

Qualifications

12+ years of experience in technology communications, public relations, corporate communications, public affairs, or a related field.
Experience working within a technology company or supporting technology clients through an agency, consulting, or corporate communications role.
Proven success developing and executing communications strategies around technology, innovation, AI, cybersecurity, cloud, software engineering, infrastructure, or related topics.
Proven leader of high-profile media relations programs and securing impactful earned media coverage.
Strong understanding of the technology landscape, including public policy and regulatory circumstances.
Experience advising senior executives and technology leadership teams on communications strategy, reputation management, and executive visibility.
Exceptional storytelling, writing, content development, and presentation skills.
Ability to navigate complex, matrixed organizations and build alignment across diverse stakeholder groups.
Experience managing large-scale communications initiatives with significant reputational impact.
Demonstrated leadership experience with a track record of building and mentoring, high-performing teams.

Responsibilities

Develop and execute communications strategies and messaging that advance JPMorganChase’s reputation as a leader in technology, innovation, cybersecurity, AI and other technologies. Manage communications support for high-profile technology initiatives, innovation programs, cybersecurity efforts, and strategic partnerships.
Analyze communications performance, media coverage, stakeholder sentiment, and industry developments to continuously refine strategy and maximize impact. Proactively identify opportunities to elevate the firm’s technology leadership position with media, policymakers, industry influencers, investors, employees, and other key stakeholders.
Lead integrated communications campaigns across earned media, executive communications, thought leadership, social media, owned channels, speaking opportunities, and industry events.Translate complex technical concepts, products, research, and business initiatives into clear, compelling and audience-appropriate narratives.
Serve as a trusted advisor to Senior Technology Executives on messaging, stakeholder engagement, reputation management including social media, and emerging issues. Partner closely with Global Technology leaders, lines of business, public policy, legal, marketing, and communications teams to ensure strategic alignment and execution.
Oversee proactive and reactive media engagement, including crisis and issues management involving technology, cyber, regulatory, and innovation-related topics.
Establish clear priorities, operating rhythms, and performance expectations for a team of technology communications professionals. Be an influential member of a high-performing team while fostering a culture of collaboration, innovation, and accountability.