Senior Communications Specialist

Boyd Gaming; Michigan City (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Boyd Gaming Corporation is seeking a skilled professional to design and drive Team Member recognition programs and communications. The role involves coordinating recognition events, developing content, and collaborating with multiple departments to keep programs current and effective.

Responsibilities include planning TM recognition initiatives, creating collateral, and analyzing engagement data to improve programs. Strong communication and creativity are essential for success in this role.

Qualifications

• Undergraduate degree required in a related field.
• Excellent verbal and written communication skills.
• Strong multitasking and deadline-driven work style.
• Creative and initiative-driven with ability to work independently.

Responsibilities

• Design and implement programs to drive positive change in behavior and performance.
• Coordinate and facilitate Team Member recognition programs (e.g., TM of the Month, TM Leader of the Quarter).
• Schedule and attend events with General Managers; facilitate action plans and communicate results.
• Create and distribute informational collateral (posters, flyers).
• Develop engaging communication strategies across the business.
• Analyze engagement and turnover data to gauge program effectiveness.
• Ensure content is up-to-date for all Team Member communications.

Skills

Verbal and written communication

Creativity

Multi-tasking

Independent work

Data analysis

Education

Bachelor's degree or equivalent in Business Management/HR/Communications/Journalism/Graphic Design

Tools

Word

Excel

Outlook

PowerPoint

Adobe Creative Suite

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States.

Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

PLEASE NOTE: The hours of this position are Wednesday through Sunday 2pm to 10pm CST.

Responsibilities

• Design and implement effective programs to drive positive change in behavior and performance.
• Coordinate and facilitate Team Member recognition programs to include the Team Member of the Month, Team Leader of the Quarter, Team Member of the Year, and Service Award, etc.
• Schedule and attend Surprise and Delights with General Managers. Facilitate action plans, communicate results and keep pulse of Team Member issues.
• Create Team Member information and back of the house signage.
• Coordinate with Marketing to assure Communication are constantly up-to-date.
• Lead and execute all Team Member events to include, but not limited to, holiday and summer events, Team Member of the Year/Service Award Celebration, special TMDR functions, Team Member Appreciations, Wellness Screenings,
• Have a general working knowledge of Human Resource functions to assist team members as needed
• Design and distribute informational collateral such as posters and flyers as requested by management.
• Develop, coordinate and put into action engaging communication strategies across the business.
• Analyze engagement and turnover data to determine effectiveness of recognition programs.
• Maintain up-to-date content for all Team Member communications
• Write, proofread and edit written material.
• Coordinate and facilitate Team Member surveys.
• Facilitate New Hire Orientation to welcome new hires and explain recognition programs.
• Attend department pre-shift meetings to assist with the recognition of Team Members and to communicate current trends.
• Maintain Suggestion Box program to include gathering responses from Directors, publish and distribute results to all Team Members.
• Ensures adopted Team Member ideas are rewarded, and appropriate Team Members receive recognition.
• Proactively seek opportunities and solicit feedback from frontline Team Members to enhance recognition programs.
• Develop new recognition programs.
• Own property pre shift meetings to include consistent information across departments and ensure pre shift meetings meet company standards.
• Interface regularly with departments to ensure programs remain in compliance (HR, Finance, Audit, etc)
• Performs related and other duties and responsibilities as assigned.

Qualifications

• An undergraduate degree is required, preferably in the area of Business Management, Human Resources, Communications, Journalism or Graphic Design.
• 2+ years of related experience, or an equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position.
• Strong working knowledge of Word, Excel, Outlook, PowerPoint, and the Adobe Creative Suite.
• Extremely high level of verbal and written communication skills.
• Must possess wide degree of creativity and initiative.
• Ability to multi-task and meet deadlines.
• High energy, motivated and spirited with focus on helping and recognizing others.
• Ability to effectively work independently.
• Ability to analyze and interpret data/information.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.