Server VIP Club

Boyd Gaming; Saint Charles (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Boyd Gaming Corporation in Missouri seeks upbeat restaurant servers to deliver outstanding guest experiences in a busy casino setting. You will greet guests, take orders, explain menu specials, and work with managers and kitchen staff to ensure timely, accurate service while maintaining a clean, safe dining area.

A stable work history, familiarity with food, beverage and wine service, knowledge of table etiquette, ability to stand for long shifts, and being at least 18 years old with a

Qualifications

• Familiarity with food, beverage, and wine service.
• Knowledge of table service procedures and etiquette.
• Stable work history.
• One year of food serving experience is typical for this role.

Responsibilities

• Provides superior customer service, positively affects interactions with guests and team members.
• Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu knowledge.
• Notifies supervisor, manager, or line chef of any food products that are not properly prepared.
• Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.
• Maintains a well-groomed, neat, and clean appearance with attention to sanitation and safety.
• Anticipates, identifies, and provides for guest needs.
• Ability to transport trays and/or plates throughout the restaurant and to stand for an eight-hour shift.
• Ability to communicate effectively with guests and all levels of team members.
• Environment may be smoky, crowded, and noisy depending on customer volume.

Skills

Familiarity with food, beverage, and

Knowledge of table service procedures

Stable work history

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Provides superior customer service, positively effects interactions with external and internal guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with team members.
• Recognizes guestimmediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center“ by providing information on all aspects of the company’s services and facilities.
• Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge.
• Notifies supervisor, manager, or line chef of any food products that are not properly prepared.
• Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.
• Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
• Anticipates, identifies, and provides for guest needs.
• Ability to transport trays and/or plates throughout the restaurant, which may weigh up to 50 pounds, as well as serve food items and beverages.
• Ability to take orders, recite specials, and point specific items out on the menu to guests.
• Ability to stand throughout an eight-hour shift.
• Ability to effectively and efficiently move throughout the restaurant and the kitchen area.
• Ability to communicate effectively with guests and all levels of team members.
• This position works in an environment that is subject to varying levels of smoke, crowds, and noise, the severity of which depends upon customer volume.

Qualifications

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• Familiarity with food, beverage, and wine service.
• Knowledge of table service procedures and table etiquette.
• Stable work history required.

These skills and abilities are typically acquired through one years’ food serving experience in a full service restaurant.

Must successfully pass background check

Must be 18 years of age

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.