Senior Communications Manager - Enterprise AI Transformation

Amazon Web Services (AWS); New York (NY); On-site; USD 118,000 - 160,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Sr Executive Communications Manager to shape the external narrative for AWS ProServe and FDE, positioning us as leaders in enterprise AI transformation and innovation.

You will orchestrate how this story comes to life across audiences. In this role, you will work at the intersection of strategic communications, market positioning, and cross-functional coordination, crafting compelling narratives and collaborating with partner teams to amplify leadership in

Qualifications

• 6+ years of professional work (non-internship) experience.
• 7+ years advising and influencing executive leadership experience.
• Experience with Social Media and Channel Management Strategy.
• Experience in brand strategy and reputation management.

Responsibilities

• Develop communications strategies positioning ProServe and FDE as leaders in enterprise AI transformation and forward-deployed engineering.
• Define measurement requirements for communications initiatives.
• Identify and capture delivery outcomes, customer transformation stories, and technical proof points, coordinating with stakeholders to ensure coherent positioning.
• Build relationships with customer and internal stakeholders, from C-level executives to subject matter experts.
• Capture feedback from customer and partner interactions to develop continuous improvement cycles.
• Identify new approaches for amplifying delivery outcomes and technical differentiation, including leveraging agentic and generative AI tools.
• Respond to an agile, constantly evolving global environment with rapid-turnaround content for time-sensitive opportunities.
• Prepare regular progress reports for internal stakeholders.
• Drive consensus and garner support through exceptional written, oral, and interpersonal skills.
• Balance tradeoffs while effectively communicating stakeholder recommendations.

Skills

6+ years experience

Executive influence

Social media strategy

Brand strategy

Job description

Amazon Web Services, Inc. is seeking a Sr Executive Communications Manager to shape the external narrative for AWS ProServe and FDE, positioning us as leaders in enterprise AI transformation and innovation.

You will orchestrate how this story comes to life across audiences. In this role, you will work at the intersection of strategic communications, market positioning, and cross-functional coordination, crafting compelling narratives and collaborating with partner teams to amplify leadership in