Senior Communications Manager, Forward Deployed Engineering (AWS)

Amazon; Arlington (VA); On-site; USD 118,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Amazon is seeking a Senior Communications Manager for Forward Deployed Engineering and ProServe to shape external narratives around enterprise AI transformation and delivery excellence.

You will drive strategic engagement, capture customer transformation stories, and coordinate with senior stakeholders to amplify leadership in AI-enabled solutions and cross‑functional delivery.

Qualifications

• 6+ years of professional work (non-internship) experience
• 7+ years of advising and influencing executive leadership experience
• Experience with Social Media and Channel Management Strategy
• Experience with brand strategy and reputation management

Responsibilities

• Drive Strategic Engagement Programs
• Develop communications strategies that position ProServe and Forward Deployed Engineering as leaders in enterprise AI transformation
• Define measurement requirements for communications initiatives
• Identify and capture delivery outcomes, customer transformation stories, and technical proof points, coordinating with stakeholders to ensure coherent positioning
• Build relationships with customer and internal stakeholders, from C-level executives to subject matter experts
• Continuously improve & innovate: capture feedback from customer and partner interactions to develop continuous improvement cycles
• Identify new approaches for amplifying delivery outcomes and technical differentiation, including leveraging agentic and generative AI tools
• Respond to an agile, constantly evolving global environment with rapid-turnaround content for time-sensitive opportunities
• Communicate & influence: prepare regular progress reports for internal stakeholders
• Drive consensus and garner support through exceptional written, oral, and interpersonal skills
• Balance tradeoffs while effectively communicating stakeholder recommendations

Skills

Executive communication

Strategic storytelling

Social media strategy

Brand management

Tools

Generative AI tools

Job description

Senior Communications Manager, Forward Deployed Engineering

Job ID: 10470552 | Amazon Web Services, Inc.

Job Description

Imagine being the strategic force behind how AWS Professional Services (ProServe) and Forward Deployed Engineering (FDE) connect with the world. As a Sr Executive Communications Manager, you'll shape the external narrative that positions our organization as the leader in enterprise AI transformation and innovation — and orchestrate how that story comes to life.

You'll work at the intersection of strategic communications, market positioning, and cross‑functional coordination, identify the stories worth telling, package them into compelling narratives, and work with partner teams to amplify ProServe and FDE's leadership in AI‑enhanced delivery, specialized solutions, and deep technical expertise.

Key job responsibilities

• Drive Strategic Engagement Programs
• Develop communications strategies that position ProServe and FDE as leaders in enterprise AI transformation and forward‑deployed engineering
• Define measurement requirements for communications initiatives
• Identify and capture delivery outcomes, customer transformation stories, and technical proof points, coordinating with stakeholders to ensure coherent positioning.
• Build relationships with customer and internal stakeholders, from C-level executives to subject matter experts.
• Continuously Improve & Innovate: Capture feedback from customer and partner interactions to develop continuous improvement cycles.
• Identify new approaches for amplifying delivery outcomes and technical differentiation, including leveraging agentic and generative AI tools.
• Respond to an agile, constantly evolving global environment with rapid‑turnaround content for time‑sensitive opportunities.
• Communicate & Influence: Prepare regular progress reports for internal stakeholders.
• Drive consensus and garner support through exceptional written, oral, and interpersonal skills.
• Balance tradeoffs while effectively communicating stakeholder recommendations.

About the team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

ABOUT AWS

Diverse Experiences

Amazon values diverse experiences.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Basic Qualifications

• 6+ years of professional work (non‑internship) experience
• 7+ years of advising and influencing executive leadership experience
• Experience with Social Media and Channel Management Strategy
• Experience with brand strategy and reputation management

Preferred Qualifications

• Experience driving direction and alignment with large cross‑functional teams and agency partners
• Experience in a business‑to‑business (B2B) environment, high‑tech products/services
• Experience in using agentic and generative AI solutions to propel your work

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 118,200.00 - 160,000.00 USD annually

USA, VA, Herndon - 118,200.00 - 160,000.00 USD annually