Senior Communications Lead: Internal & External Messaging

PowerGrid Services; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

PowerGrid Services is seeking a Communications Lead to develop and execute strategic internal and external communications across the organization and its family of companies. You will partner with executives and various functions to craft content for employees, customers, media, and stakeholders, translating complex topics into clear, engaging messages.

The role focuses on maintaining brand-aligned voice, supporting executive communications, and driving storytelling that highlights safety,

Qualifications

• Exceptional writing, editing, proofreading, and storytelling skills.
• Experience developing content for multiple audiences.
• Ability to translate technical, operational, or complex information into clear, engaging messaging.
• Strong organizational and project-management skills with the ability to manage multiple priorities and deadlines.
• Strong interpersonal skills and confidence working with leaders and employees at different levels of an organization.
• High attention to detail, accuracy, discretion, and sound judgment.
• Proficiency with Microsoft Word, PowerPoint, Outlook, and Teams.
• Writing samples or a professional writing portfolio.

Responsibilities

• Write, edit, and coordinate enterprise communications across the organization.
• Develop communication plans, messaging frameworks, talking points, FAQs, and leadership communications.
• Create employee announcements, organizational updates, presentations, video scripts, intranet content, newsletters, and other communications.
• Interview leaders and subject matter experts to gather content and develop authentic stories.
• Adapt messaging for diverse audiences including employees, customers, industry partners, media, and stakeholders.
• Ensure consistency in company voice, tone, terminology, and messaging.

Skills

Exceptional writing

Editing

Storytelling

Multiple audiences

Project management

Interpersonal skills

Attention to detail

Microsoft Word

PowerPoint

Outlook

Teams

Education

Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, or a related field

Tools

Microsoft Word

PowerPoint

Outlook

Teams

Job description

PowerGrid Services is seeking a Communications Lead to develop and execute strategic internal and external communications across the organization and its family of companies. You will partner with executives and various functions to craft content for employees, customers, media, and stakeholders, translating complex topics into clear, engaging messages.

The role focuses on maintaining brand-aligned voice, supporting executive communications, and driving storytelling that highlights safety,