Senior Communications Dispatcher — Weekend Shift

Saint Francis Health System; Bixby (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Francis Health System in Tulsa, OK is seeking a communications associate for the weekend-focused schedule. Under the department Manager, you will answer and route inbound calls for the Medicall system, maintain alarms and codes, and manage on-call schedules.

The role emphasizes confidentiality, strong interpersonal and written/verbal communication, and collaboration with hospital teams. A High School diploma or GED and 1–2 years related experience are required; weekend Fri-Sun 7:30 AM–8:00

Qualifications

• Effective interpersonal, written and verbal communication skills.

Responsibilities

• Answer incoming calls on the main switchboard in a courteous manner and direct callers to the appropriate department or individual.
• Transcribe and relay information accurately related to the Medicall answering service.
• Maintain complete confidentiality of all information relating to physicians, patients and staff.
• Incorporate changes into daily operations ensuring physician/departmental schedules and code policies are updated for accuracy.
• Swap/replace broken or lost pagers and maintain accurate records of those sent for repair.
• Serve as escalation point to address problem calls, hardware/software deficiencies, or disaster/recovery situations.

Skills

Interpersonal skills

Verbal communication

Written communication

Education

High School Diploma or GED

Job description

Saint Francis Health System in Tulsa, OK is seeking a communications associate for the weekend-focused schedule. Under the department Manager, you will answer and route inbound calls for the Medicall system, maintain alarms and codes, and manage on-call schedules.

The role emphasizes confidentiality, strong interpersonal and written/verbal communication, and collaboration with hospital teams. A High School diploma or GED and 1–2 years related experience are required; weekend Fri-Sun 7:30 AM–8:00