Night Hospital Communications & Dispatch Specialist

Saint Francis Health System; Muskogee (OK); On-site; USD 22,000 - 30,000; Full time

Job summary

Saint Francis Health System, Muskogee Campus, is seeking a full-time Night Shift Call Center Dispatcher. The role answers and routes inbound hospital calls, dispatches clinical messages, and monitors alarms to support staff across departments.

Requirements include a High School Diploma or GED and 2+ years in hospital, emergency dispatch, or a call center. Experience with medical terminology is preferred.

Qualifications

• Minimum education: High School Diploma or GED.
• 2+ years of experience; hospital, emergency dispatch, or call center preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Answer incoming calls courteously and route to appropriate department or individual.
• Dispatch routine and critical clinical messages and vital patient statistics to designated staff.
• Monitor alarms, codes, and disaster management communications; relay information per policy.
• Maintain accurate on-call schedules for departments and physicians.

Skills

Interpersonal skills

Multitasking

Stress management

Clear communication

Typing 40 wpm

Education

High School Diploma or GED

Tools

ASCOM system

Job description

Saint Francis Health System, Muskogee Campus, is seeking a full-time Night Shift Call Center Dispatcher. The role answers and routes inbound hospital calls, dispatches clinical messages, and monitors alarms to support staff across departments.

Requirements include a High School Diploma or GED and 2+ years in hospital, emergency dispatch, or a call center. Experience with medical terminology is preferred.