Senior Commercial Workout & Resolution Officer

First Citizens Bank; Raleigh (NC); Hybrid; USD 125,000 - 155,000; Full time

Job summary

First Citizens Bank is seeking a seasoned loan resolution professional to manage a portfolio of complex commercial and SBA credits in Raleigh, NC. The role requires evaluating credit risk, financial statements and collateral to shape resolution strategies.

You will negotiate with borrowers and counsel to minimize losses while ensuring timely status changes and reporting to management. The position emphasizes regulatory knowledge, restructuring, and collaboration with risk and collections teams.

Qualifications

• Bachelor's degree plus 6 years of experience in Commercial Resolution or distressed assets.
• Alternatively, HS diploma plus 10 years of relevant experience in workouts or special assets.

Responsibilities

• Manage a complex portfolio of commercial and SBA substandard loans, developing resolution strategies.
• Evaluate credit risk, financials, and collateral; approve modifications and renewals as needed.
• Coordinate with borrowers, counsel and parties to resolve problem credits while minimizing losses.
• Maintain portfolio reviews and report findings to management; support annual reviews with analysts.

Skills

Risk Assessment

Financial Analysis

Communication

Credit Analysis

Critical thinking

Education

Bachelor's Degree

High School Diploma or GED

Job description

First Citizens Bank is seeking a seasoned loan resolution professional to manage a portfolio of complex commercial and SBA credits in Raleigh, NC. The role requires evaluating credit risk, financial statements and collateral to shape resolution strategies.

You will negotiate with borrowers and counsel to minimize losses while ensuring timely status changes and reporting to management. The position emphasizes regulatory knowledge, restructuring, and collaboration with risk and collections teams.