Hybrid Real Estate Loan Documentation Specialist

First Citizens; Raleigh (NC); Hybrid; USD 40,000 - 55,000; Full time

Job summary

First Citizens Bank in Raleigh, NC is seeking an administrative processing professional for the Credit Resolution group in a hybrid role. You will support collections, bankruptcy, foreclosure, repossession, and loss mitigation activities by processing documentation for defaulted loans and maintaining dedicated files and records.

Responsibilities include invoicing, correspondence, data entry, and follow-up to ensure complete information, accuracy, and timely processing.

Qualifications

• Bachelor's Degree and 1 year of Real Estate/Loan Systems experience or High School Diploma with 5 years in Real Estate/Loan Systems.
• Loan documentation experience in real estate is required.
• Preferred: Collections, Bankruptcy, Repossession or Foreclosure experience; invoicing and title work knowledge.

Responsibilities

• Documentation - orders and processes documentation for repossession, equity reviews and pre-foreclosure, including appraisals, credit reports, and title searches.
• Record-Keeping - maintains department files and databases, updates accounts, and tracks property sales.
• Business Support - performs administrative tasks during repossession, equity reviews and pre-foreclosure; assist with tax processes and special projects.
• Accounts Receivable - reviews, prepares and processes invoices; handles payables related to repossession and equity reviews.
• Loss recognition - assist management in identifying potential losses and forecasting losses per policy.

Skills

Documentation

Record-keeping

Administrative support

Analytical thinking

Education

Bachelor's Degree or equivalent

High School Diploma or GED with 5+ years experience

Job description

First Citizens Bank in Raleigh, NC is seeking an administrative processing professional for the Credit Resolution group in a hybrid role. You will support collections, bankruptcy, foreclosure, repossession, and loss mitigation activities by processing documentation for defaulted loans and maintaining dedicated files and records.

Responsibilities include invoicing, correspondence, data entry, and follow-up to ensure complete information, accuracy, and timely processing.