Senior Commercial Strategy & Systems Lead

Now Hiring; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

RESA Power is seeking a seasoned Commercial Operations leader to guide strategy, execution, and governance across CRM, ERP, and analytics. You will build cross-functional roadmaps, design data-driven processes, and drive profitable growth.

You will translate complex business requirements into technical specs, manage stakeholders, and deliver measurable improvements through effective change management and executive storytelling.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Demonstrated ability to independently lead cross-functional initiatives, influence stakeholders without direct authority, and deliver measurable business improvements.
• Strong commercial and financial acumen, including sales processes, pipeline management, forecasting, pricing, revenue, gross margin, profitability, and performance analysis.
• Experience designing, standardizing, and implementing business processes, translating complex requirements into technical specifications, and managing implementation through completion.
• Proficiency with CRM/ERP systems, business intelligence platforms, and analytical tools. Working knowledge of SQL, data modeling, and system integration principles preferred.
• Experience in complex, decentralized, acquisition-driven, multi-site, or field-service organizations strongly preferred.
• Strong analytical, problem-solving, project management, and organizational skills, with excellent communication and executive presentation capabilities.

Responsibilities

• Lead cross-functional commercial initiatives from problem identification and business-case development through implementation, adoption, and measurable performance improvement. Manage stakeholder alignment, deliverables, and dependencies across Sales, Finance, Operations, and IT.
• Independently design and develop analytical models, data integrations, reporting capabilities, and decision-support tools that enable commercial strategy, operational improvements, and performance management.
• Develop and implement standardized business processes, workflows, and operating controls across CRM, pipeline management, estimating, quoting, approvals, and quote-to-cash activities.
• Establish commercial KPI definitions, performance frameworks, accountability structures, and governance processes. Evaluate pipeline quality, forecasting, sales productivity, pricing, margin, and customer profitability to identify improvement opportunities and recommend corrective actions.
• Translate business requirements into process documentation, functional specifications, and acceptance criteria. Partner with technical and functional teams to implement solutions, improve data integrity, reconcile CRM/ERP information, and standardize reporting and process controls.
• Develop and support initiatives involving customer segmentation, account coverage, whitespace identification, cross-selling, and commercial productivity to drive profitable revenue growth.
• Drive implementation readiness, stakeholder communication, process documentation, training, and adoption measurement to embed new commercial capabilities into daily operations.
• Develop business cases, financial analyses, executive presentations, and actionable recommendations supporting commercial strategy, investment prioritization, and continuous improvement.

Skills

Cross-functional leadership

SQL

Data modeling

CRM/ERP systems

Analytical tools

Communication

Executive presentation

Problem solving

Education

Bachelor's degree or equivalent experience

Tools

CRM/ERP systems

SQL

Data integration

Job description

RESA Power is seeking a seasoned Commercial Operations leader to guide strategy, execution, and governance across CRM, ERP, and analytics. You will build cross-functional roadmaps, design data-driven processes, and drive profitable growth.

You will translate complex business requirements into technical specs, manage stakeholders, and deliver measurable improvements through effective change management and executive storytelling.