Senior Commercial Relationship & Growth Manager

Fifth Third; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Fifth Third Bank in Indianapolis, IN seeks a Commercial Sales Manager to oversee Relationship Managers and guide cross-selling while ensuring compliant risk and strong profitability across a portfolio of clients.

You will lead sales processes in a defined market, maintain key relationships and drive service quality. The role emphasizes credit review, underwriting support, and proactive risk management within a local team.

Qualifications

• Bachelor's degree or equivalent experience.
• 9+ years experience in credit training and underwriting.
• Excellent interpersonal, written and verbal communications skills.
• Ability to handle multiple tasks and demonstrated sales/negotiating experience.
• Word and Excel experience necessary.

Responsibilities

• Manage the sales process in a specific geographic marketing area.
• Maintains primary relationship contact for a portfolio of existing customers.
• Identifies and facilitates the cross-selling effort of all the bank's services.
• Ensure the overall relationship is managed to the highest profit potential for the bank.
• Identify and facilitate to businesses that do not maintain their primary banking relationship with 5/3, all the bank's services with the ultimate goal of moving the primary banking relationship to 5/3.
• Provide outstanding customer service.
• Meet or exceed goals stated in compensation plan document.
• Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk.
• Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk.
• Participate in various community affairs and projects to promote the image of the bank.

Skills

Interpersonal skills

Multitasking

Sales & negotiation

Written & verbal communication

Microsoft Word

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Job description

Fifth Third Bank in Indianapolis, IN seeks a Commercial Sales Manager to oversee Relationship Managers and guide cross-selling while ensuring compliant risk and strong profitability across a portfolio of clients.

You will lead sales processes in a defined market, maintain key relationships and drive service quality. The role emphasizes credit review, underwriting support, and proactive risk management within a local team.