Senior Commercial QA & Claims Analyst

Geico; Bethesda (MD); On-site; USD 86,000 - 133,000; Full time

Job summary

GEICO in Bethesda, MD is seeking a Commercial Quality Assurance / Technical Analyst to shape QA standards across commercial auto lines. Under limited supervision, you will develop criteria, review QA outputs, and ensure compliance with regulatory requirements.

The role emphasizes cross-functional collaboration, strong communication, and the ability to handle multiple tasks while learning complex processes. A track record in auto claims, auditing, and licenses is highly valued.

Qualifications

• 5+ years of commercial auto claims experience with current or recent supervisor or auditing experience.
• Exposure across multiple claim types preferred (cargo, hazardous material, casualty claims).
• Must attain and maintain the required licenses issued by state insurance departments.

Responsibilities

• Develops quality assurance criteria with stakeholders.
• Reviews and monitors QA across all commercial auto lines to ensure compliance with regulatory requirements and quality standards.
• Supports state- requested regulatory quality reviews and helps identify effective resolutions.
• Communicates effectively verbally and in writing.

Skills

Quality Assurance

Auditing

Claims experience

Regulatory knowledge

Communication skills

Job description

GEICO in Bethesda, MD is seeking a Commercial Quality Assurance / Technical Analyst to shape QA standards across commercial auto lines. Under limited supervision, you will develop criteria, review QA outputs, and ensure compliance with regulatory requirements.

The role emphasizes cross-functional collaboration, strong communication, and the ability to handle multiple tasks while learning complex processes. A track record in auto claims, auditing, and licenses is highly valued.