Senior Commercial & Personal Lines Account Leader

Frey Consulting Group; Washington (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Extensive perks and benefits

Job summary

King Risk Partners, LLC, based in Washington, NC, is seeking a Commercial and Personal Lines Account Manager to own day-to-day client relationships for a mixed book of business and drive retention and growth across the Eastern and southeastern United States.

You will operate in a collaborative AMS environment with full carrier portals, marketing support, and a dedicated claims advocate, handling new business, renewals, endorsements, and cancellations while mentoring junior staff and staying

Qualifications

• 5+ years servicing both commercial and personal lines accounts in an independent agency or brokerage.
• Active Property & Casualty license (or ability to obtain within 60 days).
• Track record of processing high-volume policy changes, certificates, and renewals with near-zero error rates.
• Ability to translate coverage language into plain-English recommendations that clients and producers trust.
• Experience using an agency management system (Epic, Applied, or similar) to keep files complete and searchable.
• Previous experience mentoring or supporting junior team members strongly preferred.

Responsibilities

• Manage a complex book of Property & Casualty business across multi-state or specialty accounts.
• Lead all new business, renewal, endorsement, and cancellation workflows with precision.
• Oversee renewal strategies with marketing approaches, coverage design, and negotiation.
• Provide guidance on coverage interpretation, carrier requirements, underwriting considerations, and best practices.
• Conduct advanced risk and exposure analysis, including loss-run evaluation and trend identification.
• Prepare and review applications, supplemental forms, and underwriting submissions for accuracy.
• Market accounts to carriers, perform online rating, coordinate negotiations, and secure terms.
• Bind coverage in compliance with carrier authority and ensure subjectivities are satisfied.
• Review issued policies for accuracy and coordinate corrections; maintain quality control.
• Build and maintain strong client relationships through proactive communication and support.
• Stay informed on industry trends, market conditions, carrier appetite, and regulatory updates.
• Assist in mentoring and supporting Account Managers and Account Assistants.

Skills

Client relations

Communication

Mentoring

Industry knowledge

Education

Property & Casualty license

Tools

Epic

Applied

Job description

King Risk Partners, LLC, based in Washington, NC, is seeking a Commercial and Personal Lines Account Manager to own day-to-day client relationships for a mixed book of business and drive retention and growth across the Eastern and southeastern United States.

You will operate in a collaborative AMS environment with full carrier portals, marketing support, and a dedicated claims advocate, handling new business, renewals, endorsements, and cancellations while mentoring junior staff and staying