Senior Commercial Operations Manager - Logistics & Revenue

Crowley Maritime Corporation; Jacksonville (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Parental leave

Paid vacation and holidays

Training and development

Well-being program & gym discounts

Job summary

Crowley Maritime Corporation is seeking a seasoned logistics professional to oversee liner voyage capacity, make real-time commercial decisions, and coordinate with multiple teams to meet customer expectations. The role emphasizes optimizing voyage capacity, adherence to schedules, and regulatory compliance in a hybrid work setting.

The ideal candidate will have 5+ years in international transportation, 3+ years in supervisory or management roles, and strong proficiency with Microsoft Office

Qualifications

• Bachelor’s degree in business, transportation or a related field; or a combination of post high school and equal experience may be substituted for education.
• 5+ years in international transportation and 3 or more years supervisory or management experience.
• Proficient with Microsoft Office products, including Excel, Outlook and Word with proven experience in developing, improving and streamlining processes to meet established goals and objectives.

Responsibilities

• Oversees commitment(s) for liner voyage activity / capacity for the Logistics Division.
• Executes commercial decision making in real time, against live gate activity.
• Partners with customer care and operations teams to ensure customer expectations are met.
• Participates in the development and post of changes to Vessel Schedule and Customer Notification.
• Works directly with traffic, terminal, land transportation, fleet / equipment, vessel scheduling, documentation, and sales.
• Coordinate / balance all aspects of optimizing voyage capacity with revenue margin contribution.
• Collaborate with participating elements, adherence to contracted volume and delivery date commitments, allowable tonnage, regulatory requirements including segregation, as well equipment type allocations.
• Determines eligibility to advance as well as roll when required to meet capacity commitments.
• Shut out in accordance w/ leadership notification as required.

Skills

Strong organizational skills

Analytical thinking

Education

Bachelor’s degree in business, transportation or related field

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Crowley Maritime Corporation is seeking a seasoned logistics professional to oversee liner voyage capacity, make real-time commercial decisions, and coordinate with multiple teams to meet customer expectations. The role emphasizes optimizing voyage capacity, adherence to schedules, and regulatory compliance in a hybrid work setting.

The ideal candidate will have 5+ years in international transportation, 3+ years in supervisory or management roles, and strong proficiency with Microsoft Office