Manager, Traffic & Vessel Operations

Crowley Maritime Corporation; Jacksonville (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work

Competitive pay

Benefits package

Job summary

Crowley Maritime Corporation in Jacksonville, FL, seeks a logistics professional to optimize liner voyage activity and maximize revenue while controlling costs. The role focuses on coordinating bookings, vessel space, and equipment across global networks, collaborating with customer care, operations, traffic, and sales to meet commitments and deliver superior service.

Hybrid work allows time on site and remote collaboration to support continuous improvement.

Qualifications

• Bachelor's degree in business, transportation or related field or equivalent experience.
• 5+ years in international transportation and 3+ years in supervisory/management roles.
• Proficient with MS Office (Excel, Outlook, Word) and process improvement.

Responsibilities

• Monitor bookings, vessel space and equipment to optimize cargo flow, revenue and costs.
• Oversee liner voyage commitments for the Logistics Division.
• Make real-time commercial decisions against live gate activity.
• Collaborate with customer care and operations to meet expectations.
• Develop and post changes to Vessel Schedule and Customer Notification.
• Coordinate with traffic, terminal, land transportation, fleet/equipment, vessel scheduling, documentation and sales.
• Balance voyage capacity with revenue margin and ensure compliance with contracts.

Skills

International transportation

Leadership

MS Office proficiency

Education

Bachelor's degree in business, transportation or related field

Tools

Excel

Outlook

Word

Job description

Overview

Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement: Hybrid

Responsibilities

What You'll Do:

Responsible for monitoring bookings, vessel space and equipment ensuring proper movement of cargo while maximizing revenue and minimizing expense.

Key Responsibilities:

• Oversees commitment(s) for liner voyage activity / capacity for the Logistics Division
• Executes commercial decision making in real time, against live gate activity.
• Partners with customer care and operations teams to ensure customer expectations are met.
• Participates in the development and post of changes to Vessel Schedule and Customer Notification.
• Works directly with traffic , terminal, land transportation, fleet / equipment, vessel scheduling, documentation, and sales.
• Coordinate / balance all aspects of optimizing voyage capacity with revenue margin contribution.
• Collaborate with participating elements, adherence to contracted volume and delivery date commitments, allowable tonnage , regulatory requirements including segregation, as well equipment type allocations.
• Determines eligibility to advance as well as roll when required to meet capacity commitments.
• Shut out in accordance w/ leadership notification as required.

Qualifications

Education & Credentials:

• Bachelor's degree in business, transportation or a related field; or a combination of post high school and equal experience may be substituted for education.

Experience:

• 5+ years in international transportation and 3 or more years supervisory or management experience.

Technical Skills:

• Proficient with Microsoft Office products, including Excel, Outlook and word with proven experience in developing, improving and streamlining processes to meet established goals and objectives.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.

#LI-Hybrid