Senior Commercial Operations Manager - Construction

at OLDCASTLE INFRASTRUCTURE, INC. in; Littleton (CO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

401k plan

Paid holidays

Vacation

Job summary

CRH Americas Building Products in Littleton, CO seeks a Commercial Operations Manager (Construction) to lead estimators, customer service and project management teams. You will ensure on-time, on-budget delivery and seamless communication with customers, sales, engineering, production, and transportation.

You will drive process improvements, forecast shipments, manage order to cash, and partner with finance, credit, and collections to resolve issues while maintaining strong customer

Qualifications

• BS degree or equivalent industry experience; MBA preferred.
• 5+ years sales and/or operations management experience in manufacturing, industrial or construction.
• Demonstrated ability to read and understand blueprints and contracts.
• Strong business and financial acumen that translates to sound, profitable sales, and business decisions.
• Excellent communication skills and ability to relate across multiple levels with contractors, engineers, subs and government officials.
• Proficient in Microsoft Office programs (Word, Excel, Outlook) and CRM software.
• Process improvement or lean manufacturing certification.

Responsibilities

• Build & lead distinct team of estimators, customer service representatives, and project lead personnel to effectively process orders, service customers, manage risk, and improve internal processes.
• Maintain a long-term schedule across all product lines.
• Develops, implements, and streamlines processes to manage sales orders.
• Effectively forecast shipments on a monthly, quarterly, and annual basis.
• Review customer purchase orders to ensure compliance with approved price levels, terms and cycle commitments to coordinate hand-off to Project Execution teams.
• Collaborates with other Oldcastle business units to drive process improvements; specifically act as a liaison between sales & manufacturing to predict demand and drive asset utilization and proactively manage COGs.
• Works closely with other departments to drive schedule attainment and resolve customer service issues.
• Proactively minimize, respond to, and negotiate customer back charges.
• Manages the change order process to minimize scope creep.
• Assumes overall responsibility to deliver orders on-time and on budget.
• Other duties as assigned

Skills

Communication skills

CRM software

MS Office

Lean manufacturing

Blueprints/Contracts

Cross-functional leadership

Financial acumen

Education

BS degree or equivalent

MBA preferred

Tools

CRM software

Microsoft Office

Job description

CRH Americas Building Products in Littleton, CO seeks a Commercial Operations Manager (Construction) to lead estimators, customer service and project management teams. You will ensure on-time, on-budget delivery and seamless communication with customers, sales, engineering, production, and transportation.

You will drive process improvements, forecast shipments, manage order to cash, and partner with finance, credit, and collections to resolve issues while maintaining strong customer