Construction Customer Service Rep – Growth & Benefits

at OLDCASTLE INFRASTRUCTURE, INC. in; Littleton (CO); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

401k plan

Medical, dental & disability benefits

5% annual bonus

11 paid holidays per year

Volunteer day

Job summary

CRH Americas Building Products is seeking a Customer Service Representative (Construction) based in Littleton, CO. This entry-level role focuses on handling customer inquiries, entering orders and estimates, and maintaining professional, timely communication with internal and external stakeholders.

You will work closely with transportation, planning, engineering, and sales teams to ensure accurate order processing and issue resolution, while contributing to a positive customer experience.

Qualifications

• 1+ years of customer service experience in an office setting.
• Experience in manufacturing or logistics is preferred.
• Excellent interpersonal and written/oral communication skills.
• Proficient in Microsoft Excel.

Responsibilities

• Process and support customer inquiries for the dedicated market.
• Answer calls and emails with courteous, timely service.
• Inform customers of order status and changes.
• Coordinate with transportation, planning, engineering, and sales.

Skills

MS Office

Excel

Communication

Customer service

Teamwork

Tools

NetSuite

Job description

CRH Americas Building Products is seeking a Customer Service Representative (Construction) based in Littleton, CO. This entry-level role focuses on handling customer inquiries, entering orders and estimates, and maintaining professional, timely communication with internal and external stakeholders.

You will work closely with transportation, planning, engineering, and sales teams to ensure accurate order processing and issue resolution, while contributing to a positive customer experience.