Commercial Operations Leader: Estimating & Service

CRH; Littleton (CO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

15% annual bonus

Vacation 2 weeks/yr

401(k) plan

Disability benefits

Job summary

CRH Americas Building Products seeks a Commercial Operations Manager to lead estimators, customer service, and project leads, delivering accurate estimates, order fulfillment, and on-time project execution. You will partner with Sales, Engineering, Production, and Transportation to meet commitments while driving continuous improvement.

Responsibilities include forecasting shipments, managing schedules, and resolving payment concerns, with a base salary of $90,000–$110,000 and a 15% annual bonus;

Qualifications

• BS degree or equivalent industry experience required; MBA preferred.
• 5+ years sales and/or operations management experience in manufacturing, industrial or construction environment preferred.
• Demonstrated ability to read and understand blueprints and contracts.
• Strong business and financial acumen that translates to sound, profitable sales, and business decisions.
• Excellent communication skills and ability to relate across multiple levels with contractors, engineers, subs and government officials.

Responsibilities

• Build & lead distinct team of estimators, customer service representatives, and project lead personnel to effectively process orders, service customers, manage risk, and improve internal processes.
• Maintain a long-term schedule across all product lines.
• Develops, implements, and streamlines processes to manage sales orders.
• Effectively forecast shipments on a monthly, quarterly, and annual basis.
• Review customer purchase orders to ensure compliance with approved price levels, terms and cycle commitments to coordinate hand-off to Project Execution teams.
• Collaborates with other Oldcastle business units to drive process improvements; specifically act as a liaison between sales & manufacturing to predict demand and drive asset utilization and proactively manage COGs.
• Works closely with other departments to drive schedule attainment and resolve customer service issues.
• Proactively minimize, respond to, and negotiate customer back charges.
• Manages the change order process to minimize scope creep.
• Assumes overall responsibility to deliver orders on-time and on budget.
• Other duties as assigned

Skills

Leadership

Communication

Forecasting

Operations management

Budgeting

Education

BS or equivalent

MBA preferred

Tools

Microsoft Office

CRM software

Job description

CRH Americas Building Products seeks a Commercial Operations Manager to lead estimators, customer service, and project leads, delivering accurate estimates, order fulfillment, and on-time project execution. You will partner with Sales, Engineering, Production, and Transportation to meet commitments while driving continuous improvement.

Responsibilities include forecasting shipments, managing schedules, and resolving payment concerns, with a base salary of $90,000–$110,000 and a 15% annual bonus;