Senior Commercial Insurance Account Manager | Hybrid

Tropolis; Commerce (CA); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer matching

Flexible time off

Employee ownership via Tropolis Plan

Job summary

Tropolis is seeking a Commercial Lines Senior Account Manager to join our Michigan team, focusing on managing and growing our commercial insurance book of business. This role requires strong client service, policy lifecycle execution, and deep knowledge of commercial lines coverage.

The ideal candidate will have 8–10 years in commercial lines, be proficient in Applied Epic, and hold a P&C license with certifications as a plus.

Qualifications

• 8-10 years of experience in commercial lines account management.
• Proficiency in Applied Epic is required.
• Strong knowledge of commercial insurance products, coverages, and regulations.
• Excellent communication, negotiation, and problem-solving skills.
• P&C license required; certifications (CIC, CPCU, CRM) are a plus.

Responsibilities

• Serve as the primary point of contact for commercial lines clients and maintain strong relationships.
• Handle the full policy lifecycle including renewals, endorsements, audits, and cancellations.
• Evaluate clients' risk exposures and provide tailored coverage recommendations.
• Collaborate with carriers to secure competitive coverage, negotiate terms, and present proposals.
• Identify opportunities for upselling and cross-selling to meet evolving client needs.
• Act as liaison between clients and carriers to resolve claims, billing, and coverage issues.

Skills

Communication

Negotiation

Problem solving

Education

P&C Insurance license

CIC/CPCU/CRM certifications

Tools

Applied Epic

Job description

Tropolis is seeking a Commercial Lines Senior Account Manager to join our Michigan team, focusing on managing and growing our commercial insurance book of business. This role requires strong client service, policy lifecycle execution, and deep knowledge of commercial lines coverage.

The ideal candidate will have 8–10 years in commercial lines, be proficient in Applied Epic, and hold a P&C license with certifications as a plus.